RESPONSIBILITIES: Reports directly to the program manager. Greets patients in the front office, determines nature of visit, schedules appointments and does reminder calls to patient via telephone. Is responsible for receiving payments, completing daily cash flows sheets and completing daily log sheets. Does eligibility interviews to determine method of payment. Obtains eligibility information or public programs, i.e., Child Health and Disability Prevention Program (CHDP). Will make copies of Medi-Cal stickers, medical records and other correspondence using copying machine. Receives telephone calls, screens, directs and records messages. Types routine correspondence and patient files. Will perform other tasks as assigned by the Program Manager.
REQUIREMENTS: Mature judgement, tact, discretion and confidentiality are mandatory. Requires a professional, pleasant and effective representation of the corporation. Bilingual (Spanish/English) preferred.
OTHER REQUIREMENTS: Must submit to and pass a drug test and a criminal background clearance as a pre-condition for employment. Must be able to provide proof of COVID-19 vaccination and booster, MMR, TDAP, Hepatitis B. Must provide recent TB test. BLS/CPR certification required.
QUALIFICATIONS: High School Diploma OR equivalent achievement. Must have at least one (1) year experience as a medical receptionist or general office work.
AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER