Responsible for all Facility billing, accounts receivable, and collection activities and supervision of billing and collections personnel. Responsible for achieving cash collection and AR goals for the Facility. Works with other department heads to ensure compliance with all financial regulatory and other requirements. Position also manages accounts payable, human resources, and payroll functions of the facility.

Business Office Manager Responsibilities:

Assists with Medicaid Pending applications, and works with resident, family and applicable outside agencies to finalize facility coverage through Medicaid

Assists with Social Security applications, and works with resident, family and applicable outside agencies to finalize Social Security benefits

Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.

Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.

Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.

You will be the face of the company

You will be the first and last person people see when they enter and leave the facility

Responsible for Resident Trust Account for in-house residents, to include weekly and monthly reconciliations.

Responsible for petty cash and collections.

Must have an understanding of Accounts Receivable.

Must have an understanding of Accounts Payable.

Confidentiality and privacy of all data, including patient/resident, employee and operations data.

Supports and participates in common teamwork.

Uses tactful, appropriate communication in sensitive and emotional situations.

Interacts with residents, family members, staff, visitors, government agencies/personnel, etc., under all conditions/circumstances.

Orders office supplies and materials

Takes applications and maintains employee personnel files

Assist in human resources functions such as onboarding, training development, and payroll processing

HR functions including benefits and FMLA administration

Business Office Manager Pay, Benefits & Perks:

Competitive Pay Based on Experience

Employee Referral Bonuses

Accrued Time Bonuses

Medical, Dental and Vision Insurance

Life Insurance

Short-Term Disability Insurance

Voluntary Worksite Benefits such as Accident, Critical Illness, Hospital

Business Office Manager Requirements:

High School diploma or equivalent required, Bachelor's Degree or Associate’s Degree preferred

1 – 2 years Business Office experience in a Healthcare setting

Must be comfortable multitasking

Geriatric and long-term care experience preferred

Computer and Collection experience

Human resources experience preferred

Proficiency in Microsoft Office suite and other relevant software applications

Ability to effectively multi-task, coupled with a high level of problem solving and “follow-through”

Experience with Marketing a plus

Detail-oriented and organized

Ability to communicate clearly and effectively with resident families, staff, vendors and insurance companies via telephone, email and/or written method

AAP/EEO Statement

Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally protected characteristics (“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.