As the Pool Server, you will be responsible for providing food and alcoholic/non-alcoholic beverages to guests following the company sequence of service. You will have strong guest and fellow team member engagement and ensure adherence to quality expectations and standards.

• Greet all guests in the Pool area. Provide options for seating to guest, as necessary. Must have strong presence on the outlet floor at all times.
• Provide food and alcoholic/non-alcoholic beverages to guests following the Company’s Sequence of Serve standards. Refill drinks in a timely manner according to Hotel’s standards.
• Set and reset table and dining area according to Hotel standards.
• Communicate orders, questions, and service needs to the kitchen staff by placing orders. This includes communication of any allergies, dietary requirements, rush orders, etc.
• Closing out checks and ensure collection of proper payment method from guest.
• Effectively communicate with guest on orders and upsell food & beverage items as appropriate.
• Maintain knowledge of all menu items, liquor brands, beer and wine selection and non-alcoholic drinks available.
• Maintain complete knowledge of table/seat/section numbers, proper table set ups, hours of operation, dress code and other standard operational information.
• Adhere to all cash handling and credit policies and procedures.
• Complete daily opening, closing, and/or running side work throughout each scheduled shift.
• Maintain cleanliness of work areas, equipment, dining/service areas, and storage areas.
• Maintain strong guest and fellow team member engagement at all times.
• Perform all other reasonable tasks as assigned.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!