About the Position

Become a key player at Elevate Living! As an Administrative Operations Assistant, you’ll be the go-to person for our operational team, handling crucial tasks that keep our properties thriving. Dive into a dynamic role where you'll coordinate communications, resolve tenant inquiries, and manage essential records, all while contributing to a top-tier property management experience!

Benefits:

At Elevate, we are proud to offer a comprehensive and competitive benefits package. Our benefits include:

• Paid Time Off.
• Paid Holidays.
• 401K with Employer Match.
• Flexible Spend Accounts.
• Health Savings Account.
• Medical
• Dental
• Vision
• Company paid life insurance.
• Company paid short-term disability and long-term disability insurance.

What You’ll Do:

• Elevate Support: Assist in preparing and distributing correspondence, reports, and documents, while maintaining and updating tenant and property records, including lease agreements and maintenance logs. Schedule and coordinate meetings, appointments, and property inspections, and perform general office duties such as filing, photocopying, and data entry.
• Elevate Operations: Coordinate and monitor maintenance requests, ensuring they are resolved in a timely manner to keep our properties running smoothly. Manage data entry tasks, meticulously updating records to support compliance efforts. Additionally, you'll assist with all compliance-related activities, ensuring that all regulatory and company standards are met and maintained consistently.
• Elevate Communication: Handle phone calls and emails from tenants, contractors, and vendors, relay tenant requests and issues to the appropriate parties, and ensure follow-up. Prepare and send tenant notices about maintenance, rent reminders, and other announcements, while providing excellent customer service by promptly addressing tenant concerns and resolving issues.

Who You Are:

• Elevated Coordination: Your exceptional coordination skills allow you to efficiently manage multiple tasks and projects simultaneously. By seamlessly organizing and prioritizing activities, you ensure that all operations run smoothly, and deadlines are met consistently.
• Elevated Communication: You're dedicated to conveying procedural information clearly and effectively. Your knack for bridging gaps ensures that all appropriate parties are equipped with the insights they need for seamless operations and decision-making.
• Elevated Detail Orientation: You possess exceptional attention to detail, ensuring accuracy and precision in all tasks. Your meticulous approach guarantees that nothing is overlooked, contributing to the smooth operation of maintenance processes.

Qualifications:

• High school diploma required; advanced education preferred.
• 1-year experience working in a professional environment.
• Valid driver’s license.
• Ability to communicate in writing and verbally with all levels of employees, residents, prospects and vendors.
• Excellent communication and interpersonal skills.
• Detail-oriented with focus on accuracy and completeness.
• Proficient with Microsoft Office Suite products including Outlook, Word and Excel.
• Proven ability to handle sensitive and/or confidential information.
• Strong organizational skills.

About the Company:

At Elevate Living, our mission is to create quality living environments for our residents that they can be proud to call home. We are a team of committed professionals, working together to enhance the lives of our residents and each other. We accomplish this mission through a collaborative, action-oriented culture that honors accountability and rewards exceptional customer service.

Elevate Living owns and manages 47 multi-family residential properties in Iowa, Nebraska, South Dakota, Missouri, and North Dakota totaling about 7,000 units. We are a growing, fast paced and entrepreneurially minded company where you can have an impact!

To be considered for this position, please complete and submit an online application at:https://secure3.entertimeonline.com/ta/6119491.careers?CareersSearch.