Description
About the Position:
The Operations Analyst role is part of Elevate's business intelligence team, who are responsible for statistics & analysis, business intelligence development and reporting, revenue management, expense management, and implementation of operational changes. This is a dynamic position, which requires critical thinking, a strategic mindset, prioritization and multi-tasking skills, excellent communication skills, strong organizational skills, and most importantly a passion for optimizing our underlying business processes.
Benefits:

• At Elevate, we are proud to offer a comprehensive and competitive benefits package. Our benefits include:
• Paid Time Off
• Paid Holidays
• 401K with Employer Match
• Flexible Spend Accounts / Health Savings Account
• Medical/Dental/Vision
• Company paid Life, Short-term Disability and Long-term Disability Insurance

Key Responsibilities:
•Task Management:
o Receive, review, and prioritize incoming work order tasks.
o Maintain a digital database and schedule for tracking tasks, ensuring accuracy and completeness of data.
o Collaborate with internal staff and external vendors to schedule and allocate resources for all work order activities.
o Monitor progress and provide regular updates to relevant parties.
o Ensure all tasks are completed and closed out properly with appropriate documentation.
o Assign tasks appropriate staff and vendors based on skill sets and availability.
o Ensure that all assignments are carried out efficiently and in accordance with company policies.
•Vendor Interaction:
o Communicate with external vendors and contractors for maintenance and repair services.
o Obtain quotes, negotiate pricing, and select vendors based on cost-effectiveness and quality of service.
o Establish and maintain strong vendor relationships to ensure reliable service delivery.
o Coordinate vendor activities on-site with internal staff, ensuring efficient and effective processes.
•Data Organization:
o Organize and maintain all documentation and data related to task assignments.
o Generate reports and analyze data to identify trends and areas for improvement.
o Streamline data management processes for increased efficiency.
Requirements
Qualifications:

• Bachelor's degree preferred
• 0-2 years' experience in an operations-focused role
• A strong desire to learn and understand the details of Elevate's operations
• Ability to collaborate with parties at all levels of the organization
• Adaptability in learning and administering new technology platforms
• Solid foundational knowledge of Excel
• Ability to handle multiple projects at once, sometimes with ambiguous scopes and deadlines
• Ability to be highly organized and detail oriented
• Ability to set expectations and drive accountability from vendors and external parties

About Elevate Living:
At Elevate Living, our mission is to create quality living environments for our residents that they can be proud to call home. We are a team of committed professionals, working together to enhance the lives of our residents and each other. We accomplish this mission through a collaborative, action-oriented culture that honors accountability and rewards exceptional customer service.
Elevate Living owns and manages 47 multi-family residential properties in Iowa, Nebraska, South Dakota, Missouri and North Dakota totaling about 7,000 units. We are a growing, fast paced and entrepreneurially-minded company where you can have an impact!
To be considered for this position, please complete and submit an online application at https://secure3.entertimeonline.com/ta/6119491.careers?CareersSearch