Position Title: Front Desk Representative

Location: San Antonio, TX

Department: Office

Employment Type: Full-time

Job Summary:

We are looking for a friendly, professional, and reliable Front Desk Representative to join our team. The successful candidate will be the first point of contact for our company, providing exceptional customer service to our clients and visitors. This role requires excellent communication skills, the ability to multitask, and a welcoming demeanor.

Key Responsibilities:

• Greet and Welcome Guests: Welcome visitors and clients in a warm and friendly manner and ensure they are comfortable.
• Answer and Direct Calls: Manage incoming phone calls, route them to the appropriate person or department, and take messages when necessary.
• Handle Inquiries: Respond to inquiries both in-person and via phone/email, providing accurate information about the company’s services and operations.
• Administrative Tasks: Perform clerical duties such as filing, photocopying, and data entry. Manage the reception area, ensuring it is tidy and presentable.
• Appointment Management: Schedule and confirm appointments and meetings for staff, managing the conference room bookings.
• Mail and Deliveries: Sort and distribute incoming mail and handle outgoing mail. Manage and sign for courier deliveries.
• Other Duties: Undertake additional tasks as required to support the smooth operation of the office.

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).