• Takes calls and responds to patient and third-party inquiries regarding services, accounts, insurance changes, billing procedures
• Posts accounts receivable payments and adjustments
• Validates accuracy of system posted A/R payments
• Manually sorts and labels outgoing mail and sorts, scans, and distributes incoming mail
• When working in office, greeting patients at front desk, as required.
• Working jointly with office manager in onboarding clients
• Performs billing records related projects.
• Researches and requests refunds as appropriate.
• Processes patient credit card payments.

Flexible work from home options available.