* A leadership team that strives to make this the best place you've ever worked!

* Ample opportunity to learn, develop and grow. We offer access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement.

* A highly-competitive total rewards package with 4 weeks paid time off, work anniversary paid time off, and 12 paid holidays.

* Support in giving back to our community with 16 hours of paid volunteer time off.

* A wellness-focused environment that encourages and empowers you to invest in your work-life balance, health and wellbeing.

* A strong Employee Assistance Program, offering a variety of personal and professional resources.

* A high-performance culture where you can be proud of your contributions and what we are able to achieve as a team.

* A place where your voice can be heard and your work will have an impact.

Continually assess LOA performance and provide coaching/individual training as needed

Conduct monthly one on one performance and goal review meetings with each LOA

Act as primary resource for questions about system issues, TRID compliance, Fannie/Freddie guidelines, running LP/DU, etc.

Ensure coverage for LOA taking PTO serving as back up LOA as needed

Convene monthly meetings to discuss best practices, announce upcoming changes, and address challenges

Act as liaison between LOAs and other members of the mortgage department (loan officers, processors, underwriters, etc.)

Present frequent group trainings to maintain up-to-date knowledge of regulatory and guideline requirements

Act as an advocate for the LOA team

Develop and communicate process improvements

Perform administrative tasks:

Review and approve timesheets and PTO requests

Monitor daily reports to ensure compliance with TRID deadline requirements and fulfillment of Mortgage Department service-level agreements

Provide input on employee performance reviews through monthly one on ones and provide input when required for disciplinary action

Commute as needed to onsite locations currently includes Broomfield, Boulder, Denver DTC, Longmont and Fort Collins Elevations Credit Union

Adhere to all Federal and State laws and regulations governing the Credit Union

Maintaining and supporting Elevations strong values/culture

Lead by example to an extremely high producing team * 6 years mortgage experience with expertise in lending compliance, guidelines and processes

* 2 years of formal or informal coaching and leadership experience in mortgage including evaluation, training, mentoring, motivation

* Effective written and verbal communication

* Experience seeking out opportunities for improvement (OFIs) and determining/communicating appropriate process changes

* Proven tenacity to do whatever is needed to research and/or resolve questions, issues and conflicts