We’re looking for empathetic individuals dedicated to providing quality support and care to others. With your creative problem-solving skills and Eliot's cutting edge Community Behavioral Health Center (CBHC) programs, we can overcome traditional barriers in the behavioral health system. Imagine having access to trauma-informed behavioral health services in real time? Or providing coordinated care continuum? Join Eliot and get to work alongside our talented and dedicated staff specializing in housing navigation, recovery coaching, case management,peer supports and other specialized stabilization services.
CBHC Assistant Operations Managers oversee the scheduling, coordination and supervision of relief staff. They are responsible for processing billing and support the CBHC team by triages client phone calls and provides supports to persons served within the CBHC Program.
Responsibilities

• Assist Operations Manager in Managing daily administrative operations of CBHC including establishing work priorities
• Assist in resolving problems related to the day-to-day operations
• Promote hope and empowerment through meetings and support with individuals. Empower individuals to exercise autonomy in all aspects of their life.
• Assist individuals with identifying choices and developing skills in self advocacy
• Assist Operations Manager in scheduling relief staff for staffing needs at CBHC. Work collaboratively with all staff to identify scheduling needs of the program.
• Triages client phone calls effectively and provides triage supports ensuring adequate client care for all levels of CBHC
• Work collaboratively with Operations Manager to identify and solve problems regarding timely and accurate submission of data and billing
• Maintain up to date knowledge of insurance regulations to ensure correct data entry of client insurance information and answer any questions clients may have about insurance coverage as it pertains to Eliot services
• Ensure all documentation regarding third party billing is complete and accurate within 24 hours. Assist individuals with completing paperwork as needed
• Submit all third party reimbursable required documents in a timely fashion. Work cooperatively with the billing staff to ensure collection of third party reimbursable service
• Participate in daily Team Huddles and Team Meetings
• Complete NOMS assessments and other assessments as assigned

Qualifications

• Bachelor’s degree or master’s degree in psychology, social work
• 3 years experience working with persons with severe and persistent mental illnesses
• Must have a strong commitment to mental health recovery.
• Must have skills to establish supportive relationships with persons with mental illnesses and respect for their preferences for treatment.
• Ability to provide flexible services that are community based and focused on teamwork.

Schedule: Various shifts available.Why Eliot?At Eliot we are dedicated to restoring dignity and hope to the lives of the people we serve by ensuring access to evidence-based treatments, trauma-informed services and relevant resources. The fiber of our culture includes transparency, creativity, clinical sophistication, responsiveness, and compassion