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PART-TIME OVERNIGHT OPERATION COORDINATOR
$47k-59k (estimate)
Part Time 4 Months Ago
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Elite Parking Services of America is Hiring a PART-TIME OVERNIGHT OPERATION COORDINATOR Near Jacksonville, FL

 
 Part-time position. Overnight Operation Coordinator during the week. Some flexibility available.
 

Summary / Objective

Operations Coordinators are responsible for organizing and assisting in daily workflow and communication for multiple parking operations throughout the Southeast and Midwest United States from the company headquarters in Jacksonville, FL. 

Key Qualification Skills Required

  1. Excellent interpersonal, relationship, communications (both oral and written), customer service, and organization skills.
  2. Ability to work in a fast paced, stressful environment and possess the flexibility to adapt to a rapidly changing work environment.
  3. Effectively able to provide remote customer assistance to different sites through phone, intercom, and cameras.
  4. Ability to assess operational situations and take best course of action to assist with challenges and resolve customer service issues.
  5. Ability to monitor parking equipment from a centralized command center.
  6. Ability to monitor camera system and dispatch work force or resources as needed.
  7. Ability to provide and assist customers on incident reports.
  8. Ability to operate equipment’s such as computers, cellphones and other equipment as required.
  9. Assists field managers on coordination of staffing levels and uniformity. 
  10. Provide and assists drivers to ensure that routes are on time and customers are taken care of
  11. Assist with the coordination of vehicle fleet maintenance and documentation.
  12. Investigate incidents per the direction of the eCommand manager.
  13. Provides daily, weekly, and monthly reports as required by the eCommand Manager.
  14. Ability to maintain a flexible schedule to meet operational needs. 
  15. Any other duties as assigned by the Manager.

Education & Technical Training Requirements

High School diploma

Certification & License Requirements

Valid Driver License with no than 3 points

must be 18 years old 

Required Computer Skills

Knowledgeable on all Microsoft suit 

Required Working Experience

Minimum of 1 year of customer service and data entry experience

Multi line experience a plus

Ideal Candidate Characteristics

  1. Previous Customer Service Experience
  2. Previous call center experience, preferred
  3. Previous DOT experience preferred

Job Summary

JOB TYPE

Part Time

SALARY

$47k-59k (estimate)

POST DATE

03/20/2024

EXPIRATION DATE

08/26/2024

WEBSITE

eliteparkingofamerica.com

HEADQUARTERS

JACKSONVILLE, FL

SIZE

25 - 50

FOUNDED

2013

CEO

DANE GREY

REVENUE

<$5M

Show more

Elite Parking Services of America
Full Time
$28k-37k (estimate)
5 Months Ago