Customer Service Representative

Responsible for :

• Interfacing with customers, company sales and / or service representatives to handle a variety of pre-sales or post-sales service functions.
• Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.
• May schedule field service repair calls.
• Handles requests for additional company materials.
• Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.
• Works on assignments that are routine in nature where limited judgment is required.
• Normally receives detailed instructions on all work.

Must have :

Home internet connectivity

The training is for approximately 2 4 weeks. You will be required to be onsite for some of the training.

$16.00 / hr

Monday-Friday 7am-7pm (TBD) hybrid, must be able to be on site occasionally

Temporary

Fort Worth, TX 76177