Company Description

Elizabeth Rook Insurance is an independent insurance agency based out of Lakeland and Covington, TN. With decades of insurance experience, our agents are committed to providing high-quality customer service and ensuring customer satisfaction. We specialize in personal and commercial lines insurance, including Auto Insurance, Home Insurance, Life Insurance, and Business Insurance.

Role Description

This is a full-time on-site role for an Account Manager at Elizabeth Rook Insurance in Covington, TN. As an Account Manager, you will be responsible for managing and maintaining relationships with clients, providing exceptional customer service, processing insurance policies and claims, and assisting with policy renewals and changes. You will also collaborate closely with insurance agents and underwriters to ensure client needs are met.

Qualifications

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Attention to detail and accuracy
• Proficient in computer systems and insurance software
• Knowledge of personal and commercial lines insurance
• Ability to work independently and in a team environment
• Customer service experience
• Licensed insurance agent or willingness to become licensed