🌟 Exciting Opportunity at Ellab - Join Our Team! 🌟

We're seeking a Purchasing/Customer Relations Specialist to join our vibrant team and embark on an exciting journey with us.

As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy:

🏖️ Time to Unwind:

• Kick off your journey with 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries)
• Stay healthy with 2 weeks of sick time
• Celebrate with 10 Company Holidays
• Experience a rejuvenating 1-week winter shutdown

💼 Financial Well-being:

• Invest in your future with a 401(k) match of $1 for $1 up to 4%

👨‍👩‍👧‍👦 Health and Family First:

• Embrace worry-free living with fully paid family medical insurance
• Take care of your pearly whites, vision, and more with dental, vision, life, and disability insurance available
• 6 weeks of parental leave

Job Brief

We are a rapidly growing Validation, Calibration and Instrument/Equipment Service organization with a great opportunity for an individual with the experience and skills to be a Customer Relations Specialist in a high paced office environment.

We desire someone who understands engineering functions, preferably calibration and or metrology, but we can train the right individual. Candidate must be highly proficient and comfortable talking with customers, vendors, and employees on the phone and have great verbal and written communication skills.

We will train you on ISO standards; thereby enabling you to follow these strict requirements, in all phases of your tasks.

The position is an in-office role full-time M-F 8AM-5PM that supports various roles with day-to-day office administration.

Responsibilities

This role contains a mix of responsibilities:

• Tag and create service work orders for inbound Metrology Laboratory customers
• Create quotes to customers
• Receive customer PO’s and create/open job
• Match assets to PO’s
• Follow-up with vendors
• Shipping and receiving
• Inspecting and processing of receipts paperwork
• Price comparison
• Sourcing parts
• Inventory office supplies
• Clerical duties
• Answer phones
• Other miscellaneous duties as needed.

This position is a key position that will support both purchasing and financing departments with the opportunity to grow and own your future within our company.

Requirements & Qualifications

• HS Diploma with 2 years’ experience in an administrative role/ office setting
• Strong organizational skills, a good understanding of sourcing and the ability to maintain vendor and customer relationships
• Proficiency with MS Office, including Word, Excel, and Teams/Outlook is a MUST
• Knowledge of Microsoft Dynamics a plus
• Knowledge of QuickBooks is a plus
• Professional, enthusiastic personality
• Emphasis on team player
• Ability to take direction, be adaptable, and balance multiple priorities and work independently
• Must be dependable, reliable and be able to commute to the office daily