The Clinical Administrative Assistant provides administrative support in the office. The person in this role serves as the primary point of contact for administrative matters as needed. The Clinical Administrative Assistant also serves as a liaison to Management Team, patients, and clinical staff. The ideal candidate will have the ability to exercise good judgment in all situations, with strong written and verbal communication, administrative and organizational skills, the ability to maintain a realistic balance among multiple priorities is a must. The Clinical Administrative Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with absolute discretion.
Roles And ResponsibilitiesADMINISTRATIVE SUPPORT

• Completes a broad variety of administrative tasks for billing, EHR, and office/clinic support
• Plans, coordinates, and ensures the clinics’ administrative tasks are completed
• Works closely and effectively with the Management Team to keep them well informed of upcoming commitments and responsibilities, following up appropriately
• Prioritizes conflicting needs, handle matters expeditiously, proactively, and follows-through on projects to success completion, often with deadline pressures
• Assist & Support Clinical Staff in management of EHR system
• Serves as backup to the Intake team
• Runs reports as needed for Management team
• Supporting Outreach and events as needed
• Assist with insurance verifications and ensure that they are current
• As other duties as assigned

EXPECTATIONS

• Maintain a professionalism at all times
• Maintain a steady workflow/ focus to complete and follow through on responsibilities
• Taking initiative to work with the leadership team to find tasks to fill free time

Qualifications

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors
• Good written and verbal communication skills
• Demonstrated proactive approaches to problem-solving with strong decision-making capability
• HIPAA compliant
• Emotionally mature
• Highly resourceful team-player, with the ability to also be extremely effective independently
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
• Demonstrate ability to achieve high performance goals and meet deadlines in a fast paced environment
• Forward looking thinker, who actively seeks opportunities and proposes solutions

Education And Experience Requirements

• Bachelor’s degree or 4 year's equivalent administrative experience preferred
• Minimum 4 years' experience in the medical field preferred.
• Medical Terminology preferred
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), and social media platforms
• Proficient in EHR

Compensation

• Will be determined by experience and qualifications.

Compensation: $20.00 per hour
Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.Don’t meet EVERY requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all…) If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Employee ExperienceWe take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!
Y’all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.
We have created a culture that reminds us that our employees are our leaders!
Company StructureEllie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel “blah.”
Feeling blah doesn’t help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we’re just people helping people. Wanna join the herd?