Product Principal; Clinical AI

Elsevier employs 9,000 people worldwide, including over 2,500 technologists. We have supported the work of our research and health partners for more than 140 years. Growing from our roots in publishing, we offer knowledge and valuable analytics that help our users make breakthroughs and drive societal progress.

Digital solutions such as ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath support strategic research management, R&D performance, clinical decision support, medical education, and nursing education.

This role supports ClinicalKey AI –

https://www.linkedin.com/posts/elsevier_clinicalkey-ai-the-future-of-clinical-decision-activity-7130566601803739136-Q9rZ?utm_source=share&utm_medium=member_desktop

The ClinicalKey AI Product Principal is a model of Product Management excellence across the organization. You will drive one of the most visible products, requiring extensive company coordination and tight alignment with key business partners

The areas owned are highly strategic, critical to customers and often require an innovative approach. You will efficiently drive solutions to problems across organizations and disciplines without assistance and set the agenda for the product domain(s), driving program execution, working directly with multiple delivery teams. This is only an opportunity for those with an extensive Clinical Workflow product expertise.

As a recognized product visionary, you will propose, and often drive, new business or product strategies and mentor and informally lead cross-functional team members.

Critical Experiences:

• Demonstrate current and extensive experience with Health Information Technology, Electronic Health Record (EHR) implementations, consulting, configuration or product management
• Experience with collaborating with an external vendor to drive collaboration
• Have a natural ability to engage, influence and build relationships with stakeholders and teams across the business
• Have experience of leading, managing and delivering customer projects successfully
• Show the ability to collaborate with stakeholders and teams to resolve issues and to support implemented solutions
• Be an experienced problem solver, with a methodical approach to solving complex customer issues
• ​Identifies and highlights new trends, potential problems and opportunities early
• Is capable of driving an organizational culture of hypothesis-testing and data-driven decision making

Summary of Responsibilities:

• Owns ClinicalKey AI vision and roadmap
• Tech Partner collaboration – Works with external technology partner to ensure excellence in generative AI efforts
• Product development – Works with product managers to ensure that product requirements are captured and conveyed to delivery and other tech teams
• Product delivery – Ensures product teams deliver current roadmap, develops business cases
• Customer support - Attends customer-facing events as needed
• User activation and engagement – Works with customer-facing teams to ensure automation of user activation, management and engagement as needed
• Collaboration with other teams
• Market alignment- Ensures strong alignment of roadmap with significant market opportunities defined by Commercial colleagues
• Customer understanding - Work with User Experience and customer-facing colleagues to ensure critical use cases are prioritized and addressed via development partners and user research.
• GTM support – Work with commercial, customer-facing and marketing colleagues to ensure customer-facing materials resonate with market.
• Reporting and insight – Works with reporting team to ensure reporting is prioritized and delivered as needed