This is a full time position located in the Housekeeping Department at The Guest House at Graceland having variable/flexible working hours/days to include weekends, evenings, holidays and overtime as required according to the business needs of the hotel with benefits after successful completion of a sixty (60) day introductory period. This is a promotional opportunity and is an internal/external recruitment.RESPONSIBILITIES: Under the supervision of the Executive Housekeeper of The Guest House at Graceland, maintain, stock and transport cleaning carts to the appropriate areas; provide support to Room Attendants; perform various cleaning duties as assigned including but not limited to: vacuuming and shampooing carpets, window washing, emptying trash, taking trash to dumpsters; elevator cleaning, light fixtures, fitness area, dusting, polishing, remove stains from walls or furnishings; maintain back of house areas such as employee breakroom, offices, laundry area and employee restrooms; maintain outside areas of hotel such as pool area, sidewalks, awning poles, signage and hotel entrance; move and arrange furniture turning mattresses as needed; remove all trash, dirty linens, towels and room service from public areas; ensure soiled linens are laundered, load washers and dryers and folding linens as necessary; clean and set up meeting areas; clean rooms on occasion; note any problems in guest’s rooms in need of repair and report to Executive Housekeeper; take found items to lost and found area; assist guests with information; assist other departments as needed; all other duties as assigned.REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Knowledge of daily hotel operations; must be able to communicate both in person and on the telephone with a wide variety of individuals; ability to maintain confidentiality; skill to work with guests who may become irate and upset; ability to problem solve; must have demonstrated experience with guest services/relations; must be willing to be part of the team; must be organized.PHYSICAL REQUIREMENTS: Ability to speak clearly and distinctly; both in person and on the telephone; ability to lift up to 25 lbs.; ability to stoop and reach; ability to climb stairs; ability to stand for long periods of time.CONDITIONS OF EMPLOYMENT: Work in a no smoking area; must be able to work flexible hours/days and overtime as required; must be able to work week-ends and holidays; ability to maintain confidentiality.SPECIAL CONDITIONS: Identification badge and uniform is required; must practice good personal hygiene to present a neat, clean, and healthy appearance at all times. APPLICATION PROCESS: Please complete an application online at www.graceland.com/careers. Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.