Elysium Ventures is Hiring a Community Outreach Trainee Near Irvine, CA
The Community Outreach Trainee will ensure accurate and timely collection and analysis of the Federal Life Line Program data for monitoring progress toward meeting goals and reporting to agency funders. The Community Outreach Trainee will serve as the main point of contact for our company to the local community as a service provider for the Federal Lifeline Program. The position will focus on the coordination and execution of community outreach events to increase the awareness of the program as well as enroll eligible benefit recipients. Community Outreach Trainee Responsibilities:
Create, distribute, and collect records of program participants
Create program activities and accurate customer records in unique databases
Maintain up-to-date and accurate records of community participation in databases
Attend database management training as required by funders and/or division leadership
Generate data reports at regular intervals throughout the year to check for accurate and complete data collection
Understand program goals, monitor progress towards meeting these goals, and communicate this progress to program leadership on a regular basis
Provide general assistance to customers and fellow Community Outreach Trainees
Ensure customer files contain all necessary and up-to-date participation documentation
Take messages and route calls as needed in a courteous and pleasant manner
Greet and assist customers in the division/program
Assist in day-to-day operations of the division/program as needed
Assist in the completion and processing of reports for the division
Perform all other related duties as assigned by operational management
Community Outreach Trainee Qualifications:
High school diploma or equivalent
Attention to detail and commitment to program necessities
Problem-solving abilities
Comfort taking initiative to learn the data needs of the program, determine and generate corresponding data reports, and share findings on an ongoing basis
Courteous and pleasant manners
Customer service and organization skills
Good judgment and commitment to ensuring the confidentiality of customers' records
Professional demeanor
Commitment to good attendance and punctuality
Commitment to the agency’s mission
Experience in community outreach, customer service, volunteering, or a related field
The Community Outreach Trainee role involves the selling of products or services and commission pay. Powered by JazzHR fnnrwRhxgv