Position: Program Manager

Location: Remote Position for CORTEK, Inc. (CORTEK) with occasional travel to Veterans Benefits Administration (VBA) locations, including the Central Office at 1800 G Street NW in Washington, D.C., and VBA Regional Offices.

CORTEK is hiring for the position of Program Manager to support the Office of Automated Benefits Delivery, Strategic Communications, and Change Management. Must possess at least seven (7) years of Project/Program Management experience with complex communications programs. Project Management Institute (PMI) Project Management Professional (PMP) certification or academic degree is required. Must also have experience in successfully managing agencyenterprise-wide change management andor strategic communication engagements.

VBA is committed to leveraging automation to improve the overall claims processing system, ensuring a better experience for both Veterans and VBA employees. The integrated strategic communications and change management program will be pivotal in achieving these objectives, supporting continuous improvement, and fostering stakeholder buy-in and understanding.

Duties:

• Lead and manage the graphic design team, ensuring timely completion of all projects with the highest quality standards.
• Develop and implement innovative concepts and visual designs for various media, including print, digital, and multimedia.
• Ensure all designs adhere to Section 508 standards and related laws under the Rehabilitation Act of 1973, promoting accessibility and inclusivity in all visual content.
• Oversee multiple design projects simultaneously, managing timelines, resources, and client expectations.
• Work closely with marketing, communications, and web development departments to ensure cohesive and effective visual strategies.
• Review and approve designs, graphics, and layouts to ensure they meet the organization's standards and project requirements.
• Mentor and train junior designers on best practices, design techniques, and accessibility standards.
• Stay current with the latest design tools, software, and trends to ensure the team's skills and tools remain effective and up to date.

Required Qualifications:

• Must possess at least seven (7) years of Project/Program Management experience with complex communications programs.
• Project Management Institute (PMI) Project Management Professional (PMP) certification or academic degree is required.
• Must have experience in successfully managing agencyenterprise-wide change management andor strategic communication engagements.
• Excellent communication and interpersonal skills, along with strong attention to detail.
• Proven ability to manage multiple projects and meet deadlines.

Preferred Qualifications:

• Previous experience working for or with the Veterans Benefits Administration.
• Experience in a managerial or supervisory role with strong leadership, team-building, and motivational skills.

Clearance:

Tier 1 clearance is needed, which requires a Background Investigation.

About EM Key Solutions:

Founded in 2015, EM Key Solutions, Inc. (EMKS) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) offering a broad range of services to support Federal Government enterprises in meeting their mission requirements and business demands. Relationships are key to EMKS! We adopt a customer-centric approach and proven management processes for every project we undertake. Through sound leadership and management principles, EMKS focuses on offering its clients the solutions they need to be successful throughout the project management lifecycle at the most competitive rates.

If you are curious to learn more about EM Key Solutions, please visit our website at https://www.emkeysolutions.com/

EMKS is an Equal Opportunity/Affirmative Action Employer committed to hiring and retaining qualified and talented individuals. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Reasonable Accommodation Requests

EM Key Solutions is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please e-mail human.resources@EMKEYSOLUTIONS.COM or call: (727)-292-1521 Human Resources. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

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