About Us:

Step into the future of hospitality and embark on a thrilling journey with us at the brand-new Embassy Suites by Hilton Asheville Downtown! As a team member of this new hotel, you will have the extraordinary opportunity to shape the guest experience from the ground up. This flagship hotel features a modern design, 188 spacious suites, amazing views of the Blue Ridge Mountains, over 7,500 square feet of meeting and event space and a 2,500 square foot rooftop restaurant and bar and is within walking distance of shops, restaurants, and entertainment venues. The hotel is located at 192 Haywood Street, Asheville, NC 28801.

The Role:

As a Night Auditor , you're not just closing out the business day, you’re ensuring out guests have a peaceful night and their stay is seamless and secure.

What You'll Do:

• Conduct end-of-day accounting procedures, reconciling guest accounts, and ensuring financial accuracy.
• Perform night audit functions to verify the accuracy of guest accounts and address any discrepancies.
• Provide exceptional guest service to night-time arrivals and those requiring assistance during late hours.
• Monitor the hotel's security and safety systems to ensure the well-being of all guests.
• Collaborate with the front desk team to ensure a smooth transition between night and day operations.
• Embrace the challenge of keeping our hotel running smoothly during the quiet hours of the night.

Your Skills and Style:

• Your attention to detail is unwavering – you ensure that every guest's stay is seamless.
• Diligence and organization are your hallmarks – you maintain financial accuracy and guest satisfaction.
• Previous experience as a Night Auditor or in front desk operations is a plus, but we welcome candidates with a strong work ethic.
• You excel in a quiet, overnight hotel environment, providing top-notch service with poise.
• Strong communication skills ensure effective coordination with the front desk team and night-time guests.
• A flexible schedule is your ally – night audit is an essential 24/7 operation.

The Perks – What’s in it for You:

• Competitive compensation that recognizes your vital role in ensuring guest satisfaction.
• Comprehensive medical and dental benefits for full-time team members, available on the first day of employment.
• Paid time off (PTO) and holiday pay to support work-life balance.
• Shine bright with our Team Member Recognition Program.
• Get involved through various company sponsored community service projects.
• Incentive and bonus plans based on hotel and individual performance.
• Opportunities for career growth and development
• Access to special discounts on stays and dining to share with friends and family

Get to Know Us More:

The Embassy Suites by Hilton Asheville Downtown is owned and managed by Parks Hospitality Group . We were voted a Best Place to Work in 2022 and 2023. Learn more about us by visiting our website: www.parkshotels.com .

Ready to Make Magic?

Step into the spotlight as a Night Auditor at the Embassy Suites by Hilton Asheville Downtown . If you're ready to create exceptional experiences for our guests and be a key player in our hospitality story, click “Apply” to submit a brief application. Let's make every stay unforgettable together.

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