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Restaurant Shift Manager
$57k-70k (estimate)
Full Time 2 Months Ago
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Emerald Queen Hotel & Casinos is Hiring a Restaurant Shift Manager Near Fife, WA

Job Details
DescriptionThe Restaurant Shift Manager is responsible for assisting with all duties pertaining to front of the house operations for the casino during the absence of the Restaurant Manager. Duties include assisting with secretarial and administrative work, handling of interviews for the department and selecting new hires and handling training and development of all new staff. Also ensures the quality of food in the restaurant and deli establishments are exceeding the needs of our casino patrons while ensuring compliance with all established policies and procedures. Delegates work as needed, prepares daily reports as directed, makes menu recommendations and offerings and monitors food temperatures as needed. Also provides superior guest service while assisting guests of the casino with any dining inquiries and may assist with Food Server, Hostess and Busser duties as needed. Performs other job related duties as assigned by the department manager.
This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.Education
  • High School Diploma or GED equivalent is required
Experience & Requirements
  • Must have a minimum of two years management experience working in a high-volume restaurant environment
  • Must have knowledge in all aspects of front and back of the house operations
  • Must have good verbal and written communication skills
  • Must have experience with computers and POS systems
  • Must be able to demonstrate superior guest service
Physical Requirements
  • Must have the mobility to climb stairs on a routine basis
  • Must have the ability to stand for extended periods of time
  • Must have good manual and finger dexterity
  • Must be able to tolerate a smoke filled environment
Additional Requirements
  • Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
Must be able to pass a pre-employment illegal drug screen and obtain a Class IIIA license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe’s Emerald Queen Casino.

Job Summary

JOB TYPE

Full Time

SALARY

$57k-70k (estimate)

POST DATE

04/09/2023

EXPIRATION DATE

07/06/2024

WEBSITE

emeraldqueen.com

HEADQUARTERS

FIFE, WA

SIZE

25 - 50

FOUNDED

1996

CEO

FRANK WRIGHT

REVENUE

$5M - $10M

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About Emerald Queen Hotel & Casinos

The Emerald Queen Casino offers one of the most diverse workforces in our industry. We understand that a happy workforce makes for a healthy work environment. Our goal is to ensure our team members want to come to work ready to provide our guests with the best service experience. We seek to attract and hire the best talent in our industry. We strive to ensure our team members needs are met at all levels to maintain a happy and healthy workforce. We thrive on providing a unique and memorable gaming experience to patrons of our casinos. Here at the EQC, superior guest service is always a priorit...y. OUR CULTURE AND PEOPLE Since opening our doors in 1996, the success of the Emerald Queen Casino has been spectacular. We know that the success we enjoy is based on our employees and the culture of family and diversity that we foster here. This culture helps our employees offer a genuinely superior brand of guest service that keeps the customers coming back. We offer a wide range of career opportunities in the Gaming, Hotel, Retail and Culinary fields and regularly celebrate accomplishments with awards dinners, company picnics and holiday events. OUR JOBS Each opening at the Emerald Queen Casino brings forth an opportunity for someone to be part of something great. We seek to hire the best talent in our industry and whether we are searching for a Beverage Server, a Grounds Keeper, a Front Desk Agent or someone for our Executive Department, we always keep one goal in mind: Superior Guest Service. We offer an exceptional benefits package with 100% paid benefits and tons of employee perks! Disclaimer: Given the nature of the casino business and our 24/7 operations, many of our open positions are for shifts outside of standard business hours. Decisions on shifts are made on a department by department, position by position basis. More
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