If you are a Field Service Engineer looking for an opportunity to grow and develop professionally, Emerson has an exciting opportunity for you! Based in Novi, MI (Hybrid) , you will be part of a team of customer support engineers who split time between field and office responsibilities writing control narratives / submittals, customer presentations, analyzing and solving engineering problems associated with the installation, start-up, and operation of relatively complex distributed control systems (DCS), sub-systems, and/or specific control equipment at customer locations.

At Emerson Power & Water Solutions, we help customers in the world’s most crucial industries tackle the challenges of modern life. As an industry-leading controls automation company, we drive innovation that makes the world healthier, safer, smarter, and more sustainable. https://www.emerson.com/en-us/automation/ovation

This role has the flexibility of a work-from-home option up to three days a week. Our teams work together to ensure our chosen work schedules enable our creativity and productivity as we serve the needs of our customers.

In This Role, Your Responsibilities Will Be:

• Perform a variety of related functions such as: on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation.
• Direct efforts of customer personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
• Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
• Create complete and timely reports on all activities with emphasis on defining problems encountered, services.
• Write control narratives / submittals, customer presentations.
• Networking, DCS / PLC/ Programming.

WHO YOU ARE:

You understand the importance and interdependence of internal customer relationships. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems.

For this Role, You Will Need:

• Bachelor's degree in engineering, computer science or a similar technical educational curriculum, or relevant experience in lieu of education.
• A minimum of 5 years of related experience.
• Willingness and ability to travel up to 25% of the time and work occasional overtime.
• Excellent presentation / facilitation, and communication skills.
• Proficient with Microsoft Office suite.
• Legal authorization to work in the United States without sponsorship now or in the future.

Preferred Qualifications that Set You Apart:

• Experience working with PLCs and/or DCS programming or support.

OUR OFFER TO YOU:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

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