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CUSTOMER SERVICE WAREHOUSE MANAGER
Emigh Ace Hardware Sacramento, CA
$55k-71k (estimate)
Full Time | Retail 1 Week Ago
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Emigh Ace Hardware is Hiring a CUSTOMER SERVICE WAREHOUSE MANAGER Near Sacramento, CA

Job Purpose:

Responsible for the receiving, warehousing, distribution, and security of inventory. Supervising staff while maintaining a safe and efficient facility. Provide effective communication with store(s) staff and customers.

Job Duties:

• Ensures that the warehouse is open and ready to conduct business at the appropriate time on a daily basis
• Controls all products arriving and leaving the warehouse, with proper documentation, to include: Receiving Reports, Delivery Orders, Pick Up Orders, Freight Bills, etc
• Receive and sort ACE order
• Responsible for safe, careful, organized storage of all products in the warehouse, with appropriate tagging.
• Responsible for making sure that the warehouse tools, equipment, and forklifts are maintained on a regular basis
• Keeping a log book and record of the servicing of all the company vehicles
• Responsible for careful inspection of all items received at warehouse and notation of discrepancies or damage on freight bills
• Schedule, train, and oversee a crew of employees for warehouse duties
• Train and monitor forklift trained employees to perform loading and off loading of merchandise
• Assists manager in retrieving merchandise to stock the sales floor
• Assists in set-up of special events
• Performs other duties as needed
• Maintain a clean and organized warehouse
• Operate material handling equipment safely and efficiently
• Unload and load trucks in a safe manner
• Ensures all inbound merchandise is received per store procedures. Assists in the processing of all damage claims in a timely manner
• Maintains organized and accurate files for all paperwork
• Ensures that the warehouse tools, equipment, and vehicles are maintained on a regular basis.
• Resolves customer issues in a professional, friendly, and timely manner
• Delegate daily workload among staff. Follow up to ensure completion.
• Ensures adherence to safety policies and procedures; is a safety role model
• Contributes to a team effort in pursuit of company goals
• Performs other duties as needed.
• Regular, predictable attendance is an essential function of the job.

Skills & Qualifications:

• High School degree, some college preferred
• Possess a vast product knowledge of consumable products along with a willingness to learn
• Strong organizational skills
• Knowledge of store policies and procedures
• Ability to communicate, relates well, and directs the work of others
• Ability to solve problems, work independently, and check accuracy
• Knowledge of retail computer systems, MS Word and Excel a plus
• Excellent communications skills, high attention to detail, and ability to multi-task
• Ability to be accommodating when special customer needs arise
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business
• Ability to be accommodating when special customer needs arise

Physical Requirements:

• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures, which entails lifting and perform all functions as set forth
• Must be able to use hands to finger, handle, or feel objects, tools, or controls
• Must be able to reach with hands and arms
• Must be able to talk and hear
• Must be able to lift and/or move up to 80 pounds.
• Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.
• Must be able to climb stairs
• Must be able to climb ladders

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$55k-71k (estimate)

POST DATE

06/22/2024

EXPIRATION DATE

08/19/2024

WEBSITE

emigh.com

HEADQUARTERS

NORTH HIGHLANDS, CA

SIZE

50 - 100

TYPE

Private

CEO

RICHARD J LAWRENCE

REVENUE

$10M - $50M

INDUSTRY

Retail

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