Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com. 

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000 based out of Cerritos, 

California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. 

Are you ready to set the standard for Premium apparel? 

Main purpose of the Assistant Returns Liaison role: 

This is a full-time role for a candidate who will minimize monetary loss of defective merchandise by identifying the most effective defect recovery process for each item. 

Major Responsibilities: 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

•Processing returns and keeping records for items that do not fall within our return policy guidelines 

•Able to navigate proficiently through multiple systems 

•Process and organize returned to sender parcels. 

•Produce shipping labels for outgoing packages 

•Provide feedback with, and help to create, systems and procedures for rejected returns processes 

•Keep current with all new policy and procedures 

•Coordinate and follow up with other departments to ensure problem resolution, and work together with 

•other Customer Service team members to promote an environment of customer satisfaction 

•Assist in other areas in department as needed

Required Competencies: 

To perform the job successfully, an individual should demonstrate the following competencies: • Expert knowledge of REVOLVE’s return policy, and guidelines 

•Ability to bend, lift, open and move product up to 50 lbs. 

•Ability to work independently 

•Computer proficiency 

•Knowledge of apparel construction and fabrication and various fashion categories 

•Detailed and organized record keeping 

•Excellent verbal and written communication skills

Minimum Qualifications: 

•High School Diploma 

•Apparel Industry experience preferred

•Bilingual (English & Spanish)

•Computer Literacy

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day. 

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base hourly/salary range is $17.25/hr.

ATTENTION: 

After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address. 

The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.