Description

JOB SUMMARY: The Associate Chief Nursing Officer (ACNO) is responsible for overseeing day to day clinical operations and patient flow for Emory Healthcare (EHC) hospitals or Physician Group Practice sites. The ACNO is accountable for successful implementation of initiatives in support of the nursing annual operating plan and core nursing care delivery systems. This oversight includes successful achievement of clinical quality outcomes and patient/family experiences. The ACNO is responsible for deploying entity goals, adequate and appropriate staffing resources, managing budgetary expectations, maintaining regulatory readiness and mentoring and coaching direct reports. Reporting to the entity CNO, the ACNO serves as a member of the senior leadership team for nursing. Serves in the absence of the CNO. Specific expectations are as follows: Strategic Planning: Participate in the development and implementation of the nursing strategic plan aligned with the overall EHC nursing strategic plan. Implement nursing related elements of the entity specific annual operating plan. Determine avenues to improve the value (qualitative and quantitative) of care and services. Leadership: Provide vision, direction, and leadership to departments within Nursing in concert with Chief Nursing Officer. Leads program planning, implementation, and evaluation efforts for areas of responsibility both at strategic and tactical level. Maintain personal development plan and provide management development and coaching for other members of the team. Represent EHC at state, local and national level through involvement in professional associations and organizations. Participate in community service. Human Resources Management: Assure adequate quality and number of staff by assuring adherence to department productivity measures. Maintain a focus on internal talent management and retention. Meet or exceed yearly goals for vacancy and turnover rate. Complete evaluations within the allotted timeframe. Assure that staff and unit directors/practice leaders are actively engaged in unit and organizational professional governance activities as reflected in the minutes and other related documents. Financial Management: Assure financial accountability for annual operating and capital expenditures and budgets. Meet yearly goals for contribution margin, percent variance from budget and overtime rate. Assure efficiencies in staffing and resource utilization by comparison with internal and external benchmarks as measured by productivity units appropriate for areas managed. Performance Improvement/Safety: Continually assess and improve the performance of care and services provided. Assures continual readiness for regulatory compliance. Maintains an environment that promotes a safety culture. Supports performance improvement activities. Meets annual quality and safety goals as defined by the EHC balance scorecard. Ensures a high level of customer service, including patient and family centered initiatives. Facilitates the development and implementation of evidence-based practice and quality efforts. Drives research in associated area of responsibility. Technology: Oversees appropriate use of technology in the delivery of nursing care through optimization of available tools and platforms. Integrates nursing, its information, knowledge, and management with information and communication technologies to promote care delivery. Seeks innovative ways to leverage technology, data science and predictive modeling in the development of care delivery and process improvement efforts. Regulatory Compliance: Sustains a working understanding of regulatory requirements and accreditation standards. Evaluate area of responsibility for compliance with regulatory and accreditation standards. Identify best practices as well as deficiencies to share with peers and make recommendations for improvement. Participate in the development of corrective action plans to guide needed and sustainable improvements. Work with nursing department leaders, Quality Management and accreditation specialist to improve staff competency, compliance and documentation. Enhance relationships to promote interdisciplinary involvement and knowledge of compliance standards, status, and actions. Track laws, regulations and standards that may affect practice and policies. Work with direct reports to insure that needed changes are made by the effective date of any change(s) in requirements. MINIMUM QUALIFICATIONS: Masters degree required. Doctorate in nursing preferred. If Master's degree is other than nursing, must have a BSN. 10 years of progressive nursing experience with a minimum of five years of progressive administrative experience required. Current licensure as a registered nurse in the state of Georgia or able to obtain a Georgia license. Certification in nursing administration and/or area of expertise required. Strong work ethic with demonstrated competency in nursing practice including care delivery models, care coordination and labor management. Demonstrated expertise in self-directed problem analysis and project management. Expertise in evidence based practice, budget development, budget management, regulatory readiness, and innovative solution development. Excellent public speaking skills with stellar verbal/written communication skills. High level critical thinking, negotiation, and decision making skills are essential. Must be able to comprehend and interpret policies, procedures, and standards of practice. Is able to meet the expectations of multiple constituencies with service-oriented philosophy. Must be effective in matrix management.