Role: ServiceNow CSDM ((Common Service Data Model) and CMDB (Configuration Management Database)Specialist

Location:- Alpharetta, GA- Day 1 Onsite- Candidate needs to work 5 Days at Client Office

Duration: 12 Month

Mandatory Skill sets:-

• Bachelor's degree in Computer Science, Information Technology, or related field.
• ServiceNow Certified System Administrator (CSA) certification required; additional certifications such as Certified Implementation Specialist (CIS) in Service Mapping or Asset Management preferred.
• 8 years of experience designing, implementing, and managing ServiceNow CSDM and CMDB solutions.
• Integrate the CSDM and CMDB with third-party tools and systems such as network monitoring tools, asset management systems, and cloud platforms to ensure a comprehensive and unified view of the IT landscape.
• Proficiency in ServiceNow platform configuration, including workflows, business rules, and UI policies.
• Strong understanding of IT service management (ITSM) processes and best practices, ITIL certification
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills with the ability to collaborate with stakeholders at all levels of the organization.
• Experience with data modelling, schema design, and relational databases is desirable.
• Project management experience and familiarity with agile methodologies are advantageous.

Thanks

Piyush Verma

Technical Recruiter | Empower Professionals

piyush@empowerprofessionals.com |Official Phone: 732-356-8008 x 350

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