Job Title: Call Center Representative

Overview:
Join our team as a Call Center Representative and be a vital part of our customer service operations. As a Call Center Representative, you will play a key role in providing exceptional customer service through phone interactions. If you have a passion for customer service, excellent communication skills, and the ability to work in a fast-paced environment, we invite you to apply for this rewarding position.

Responsibilities:
- Provide information, resolve inquiries, and offer solutions to customer issues.
- Utilize computerized systems to accurately document customer interactions.
- Analyze customer needs and recommend appropriate products or services.
- Maintain a high level of phone etiquette and professionalism at all times.
- Perform data entry tasks accurately and in a timely manner.

Qualifications:
- Strong background in customer service with a focus on delivering exceptional experiences.
- Proficiency in using computerized systems for data entry and customer information retrieval.
- Excellent communication skills in English, both verbal and written.
- Proficient in Microsoft Office Suite - Word, Excel, Outlook.
- Prior experience in a call center environment or similar role is preferred.

If you are a dedicated individual with a knack for customer service, effective communication skills, and the ability to thrive in a high-volume call center setting, we encourage you to apply for the Call Center Representative position. Join us in providing top-notch service to our customers and making a positive impact through your interactions.

Job Types: Full-time, Contract

Pay: $21.41 - $24.60 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Sales: 1 year (Required)
• Customer service: 1 year (Required)
• In Microsoft Office Suite - Word, Excel, Outlook: 1 year (Required)

Ability to Commute:

• Purchase, NY 10577 (Required)

Ability to Relocate:

• Purchase, NY 10577: Relocate before starting work (Required)

Work Location: In person