We are seeking an experienced Office Manager to oversee the daily operations of a office. The ideal candidate will have experience in office management, team management, and training development.

Responsibility

• Direct staff members in sales, service, installation, fleet, call center and dispatch.
• Monitor staff performance to ensure that daily revenue and sales goals are met.
• Show employees how their individual contributions matter to the company’s success.
• Communicate clearly, show recognition and build rapport with employees.
• Monitor employee engagement levels and know how to promote a healthy work environment.
• Train and advise staff members on how to win new referrals and gain repeat business.
• Establish customer satisfaction metrics, evaluate performance and coach staff to success.
• Build a plan for escalating customer complaints that results in quick, favorable resolutions.
• Create annual budget, control expenses and meet or exceed plan.
• Ensure sufficient staff levels to meet ongoing customer demand and seasonal spikes.
• Bring more energy than you take, because you will set the tone every day for the entire organization.

Job Type: Full-time

Pay: $62,286.00 - $79,849.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Work Location: In person