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Workforce Development Director (Training Program Director) (GHTASC)
Encompass Silver Spring, MD
$201k-257k (estimate)
Full Time | Business Services 2 Days Ago
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Encompass is Hiring a Workforce Development Director (Training Program Director) (GHTASC) Near Silver Spring, MD

Position Description
EnCompass LLC is seeking a Workforce Development Director to serve as key personnel on the Global Health Training, Advisory, and Support Contract (GHTASC), a 7-year contract with USAID’s Bureau for Global Health (GH) with Credence Management Solutions as the prime contractor.
GHTASC Workforce Development focuses on strengthening USAID health sector staff capacity to lead and manage programs by providing resources, sharing knowledge, building capacity, and maximizing learning opportunities.
The Workforce Development Director is responsible for leading and managing the implementation of Workforce Development services under the contract in collaboration with the GHTASC Project Director, GHTASC Deputy Project Director, the GHTASC Human Capital Director and as a member of the GHTASC Project Management Office (PMO) Team. The Workforce Development Director has broad portfolio and program management responsibilities leading the Workforce Development team to deliver on all aspects of two main tasks: Organizational Learning (OL) and Workforce Learning (WL).
In addition to providing overall leadership, management, and technical direction, the successful candidate will have strong expertise in training and learning best practices, and experience leading complex training projects, with USAID experience strongly preferred. They will also bring a commitment to and experience in applying and Diversity, Equity, and Inclusion (DEI) best practices to workforce development and will incorporate those practices into staff management.
This is a full-time position located up to three days a week at the prime contractor’s offices in Washington, D.C., or Vienna, VA, and follows the EnCompass flexible hybrid work model with split time between telework and the office. Candidates must be legally authorized to work in the US for any employer without sponsorship.Position Duties and Responsibilities
Essential Functions
  • Performs as a fully engaged member of the GHTASC PMO through proactive communication and information sharing, staying aware of cross-functional efforts and understanding the two-way impact with workforce development, and represents GHTASC as a seamless partnership with consistent approaches within the project team and to the client.
  • Leads and manages all aspects of Workforce Development services, including determining needs, leading and supervising staff, comprehensive planning, and establishing initiatives and direction within available staff and budget
  • Provides technical, operational, financial, and managerial oversight to all aspects and tasks of Workforce Development to meet exceptional standards for quality and timeliness
  • Guides team in learning and organizational development engagements that meet or exceed standards of excellence
  • Works closely with the GHTASC Project Director and GHTASC Human Capital Director, as well as designated USAID contacts, to ensure appropriate coordination; establishes and maintains highly collaborative working relationships with project partners, USAID contacts, staff, and other internal and external entities
  • Participates in the planning and implementation of a needs assessment process using innovative and collaborative methods to obtain a deeper understanding of the GH workforce to evolve existing and future workforce development offerings in a strategic and integrated way
  • Leads the Workforce Development team in developing, implementing, and updating a Bureau-wide learning strategy, informed by the needs assessment and other sources, that enables the workforce to be agile, adaptive, and better equipped with informational and transformational learning resources to achieve critical outcomes at the individual, team, and organizational levels
  • Employs foundational and leading-edge learning and leadership development technical expertise to inform, improve, and build current and future offerings
  • Contributes to the design and facilitation of Workforce Development programs and activities as needed
  • Provides oversight for the Global Health e-Learning Center (GHeL) and the integration of digital learning to enhance Workforce Development activities
  • Oversees the maintenance of a web-based Workforce Development tracker including tracking of OL and WL services, learning needs, and measuring learning outcomes such that the workforce remains current and relevant in a dynamic environment; leverages monitoring, evaluation, and learning (MEL) data and findings to inform improvement of learning offerings (events, courses, programs, etc.)
  • Oversees communication about GHTASC Workforce Development offerings and results to target audiences identified by the Bureau for Global Health
  • Provides high-level budget and compliance oversight for programs and activities
  • Supervises designated staff to support effective implementation of Workforce Development; leads and mentors all members of Workforce Development team
  • Oversight of consultant and subcontractor services necessary for the implementation of Workforce Development activities, including but not limited to quality assurance
  • Engages fully as a member of the EnCompass staff team, participating in staff meetings and other EnCompass events
  • Other duties as assigned
Position Requirements
QualificationsAcademic Qualifications
  • Master’s degree and 12 years of experience or BA/BS and 14 years of experience, AS and 16 years of experience, or high school degree and 18 years of experience.
  • Degree in adult learning, workforce learning, training, instructional design, leadership development, or a related field
Experience And Skills
  • Minimum of 12 years' experience in the field of workforce learning, adult learning, training, instructional design, and/or professional development
  • Experience in senior management of U.S. Government contracts of similar scope and complexity required, with USAID experience preferred
  • Record of success leading training teams of similar scope and complexity and delivering client services that exceed expectations
  • Proven track record in senior project and management-level skills, including, at a minimum:
    • Strategic planning, organization, communications, relationship building, and problem-solving skills
    • Leadership of project teams to deliver exceptional services on time, on scope, and on budget while successfully managing risk and stakeholder relationships
    • Time management and task prioritization, while leading team to produce the highest quality products and services within tight time constraints
  • Proven ability to create and lead effective teams, make quick judgments and decisions, build on strengths while catalyzing change to meet evolving client needs
  • Adaptive, collaborative, and strengths-based leadership style, including cultivating peer-to-peer learning so that capabilities are shared across the team
  • Commitment to work in a collaborative and appreciative professional environment, and to model strengths-based approaches in the workplace
  • Exceptional ability to build effective working relationships with clients and colleagues, while working in multi-cultural environments
  • Demonstrated commitment to and experience in applying Diversity, Equity, and Inclusion (DEI) and gender integration and inclusive development best practices and ability to incorporate those practices into technical designs, project administration, and staff management
  • Ability to obtain and maintain Facility Access Clearance
How to Apply
Please submit CV and cover letter, and complete the application
The pay range for this role allows for the wide variety of factors that are considered in making compensation decisions including, but not limited to skill sets, experience and training, certifications, and other business and organizational needs. At EnCompass, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $145,000 to $175,000.
EnCompass LLC is a progressive Equal Opportunity Employer. We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. We do not tolerate, and explicitly prohibit, discrimination or harassment of any kind, at any time, in all aspects of employment. This includes recruitment, hiring, promotions, disciplinary measures, terminations, compensation, benefits, social and recreational programs, and training. EnCompass also does not tolerate retaliation against individuals who report discrimination or harassment. Our continuing commitment to the principle of Equal Opportunity Employment for all means all employment decisions are based only on the job requirements, the candidate’s qualifications, and the needs of EnCompass as a business—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, HIV status, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.For US based positions: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
If you require accommodations in line with the Americans with Disabilities Act to complete your application, please call 301-287-8700, provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case-basis, and we will call you back within approximately 3 business days.
EEO is the Law & EEO is the Law Supplement, Pay Transparency Nondiscrimination Provision
VEVRAA Notice
BenefitsAt EnCompass, our internal motto is "work that fits your life". Among other things, we offer the following Total Rewards Benefits* to eligible US Staff:
  • Multiple options on Healthcare insurance
  • Company paid Dental & Vision coverage
  • Company paid term life insurance, AD&D Insurance, and Disability insurance
  • Supplemental life insurance
  • Flexible Spending Account (Health care and Dependent care FSA)
  • 401K with an Employer match
  • Hybrid/Remote work privileges
  • Flexible work schedules
  • Free EAP & ERP
  • Paid Parental Leave
  • Training and Professional Development resources and funds
  • Generous PTO, increases with years of service
  • 11 paid Holidays (2 of which are floating), including Juneteenth
  • Paid Bereavement Leave
  • Charitable Donation Match
  • Pet insurance
  • Equity & Belonging support
  • Commuter Benefits
  • Certain benefits are subject to restrictions depending on location, job requirements and employment status

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$201k-257k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

12/21/2024

WEBSITE

encompassgroup.com

HEADQUARTERS

BIG LAKE, MN

SIZE

500 - 1,000

FOUNDED

1916

CEO

TOM FLODQUIST

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About Encompass

WHO WE ARE: The worlds leading manufacturer and marketer of reusable textiles, professional apparel, and disposable and single use medical products. WHAT WE BELIEVE: We believe every patient, resident, caregiver and family member should feel safe and comfortable in todays healthcare environments. HOW WE DO IT: We enhance the healthcare experience for every stakeholder by developing innovative products that are reliably delivered and cost-effective for providers. THE RESULT: Encompass products are consistently recognized as the most innovative and reliable in the field by hospitals, patients, a...nd caregivers alike, and our solutions are cost effective for all providers. WHY IT WORKS: For nearly a century, Encompass has been helping health care and hospitality organizations create safe and comfortable environments for patients, staff, residents and guests. By focusing on innovation, product knowledge and customer service, the company strives to meet the needs of its clients by always being first in safety and comfort. WHO WE SERVE: Markets served include Acute Care, Senior Living, Long-term Care, Professional Healthcare Apparel, Government Facilities, Healthcare Laundry OUR SECRET INGREDIENT: In addition to providing an extensive range of targeted health care/hospitality products, Encompass also assists its clients by offering a diverse portfolio of health care and hospitality focused services, including cost management programs, professionally certified continuing education courses, and sophisticated interior design capabilities. HOW TO CONTACT US: For more information, please visit us at www.encompassgroup.net, email us at info@encompassgroup.net, or call at (800) 284-4540 More
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