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The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager.
Key Job Responsibilities
Equipment Operation
Customer Service
Training/Staff Development
Operations Management
Equipment Maintenance
Deliver World Class Service
Do The Right Thing
Drive Results
See The Big Picture
Value People
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never.
Physical Requirements | Hours Per Day | Lifting Requirements | Frequency | |
Sitting | 2-3 Hours | Lifting 0 - 15 lbs* | Continuously | |
Standing | 4-5 Hours | Lifting 16 – 50 lbs* | Frequently | |
Walking | 4-5 Hours | Lifting 51 - 100 lbs | Occasionally | |
Stooping | 2-3 Hours | Lifting Over 100 lbs | Occasionally | |
Crawling | 2-3 Hours | |||
Kneeling | 2-3 Hours | Carrying Requirements | Frequency | |
Bending | 2-3 Hours | Carrying 0 - 15 lbs* | Continuously | |
Reaching (above your head) | 2-3 Hours | Carrying 16 – 50 lbs* | Frequently | |
Climbing | 0-1 Hours | Carrying 51 - 100 lbs | Occasionally | |
Grasping | 4-5 Hours | Carrying Over 100 lbs | Never | |
Auditory/Visual Requirements | Frequency | Pushing/Pulling Requirements | Frequency | |
Close Vision | Continuously | Pushing/Pulling 0 - 15 lbs* | Continuously | |
Distance Vision | Continuously | Pushing/Pulling 16 – 50 lbs* | Frequently | |
Color Vision | Frequently | Pushing/Pulling 51 - 100 lbs* | Frequently | |
Peripheral Vision | Occasionally | Pushing/Pulling Over 100 lbs | Occasionally | |
Depth Perception | Frequently | *Identifies the physical requirements that team members perform without assistance. | ||
Hearing | Continuously |
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#INDEVT
#LI-AM1
Full Time
$66k-97k (estimate)
09/13/2024
11/14/2024