About us

Encouragers Counseling & Training is a growing mental health 501c3 nonprofit providing faith based and clinically proven approaches to healthcare bringing healing to a hurting world. Our goal is to offer the highest level of care providing Excellence in Service, Excellence in Training, and Excellence in business development. We are expanding with multiple locations in Riverside and Orange Couties (Ca) and Midlothian, Virginia. We are looking for experienced, self-motivated, professional, and capable individuals who enjoy a fast-paced environment with a desire to learn and grow with the company..

Our work environment includes:

• Christian Counseling
• Modern office setting
• Growth opportunities
• On-the-job training
• Supportive staff
• and more

```Duties:```
- Greet and check-in patients, ensuring a positive and welcoming experience.
- Schedule and confirm appointments using Electronic Record System TherapyNotes.com.
- Collect and update patient information in electronic medical records, credit card billing, and electronic communications via the ERS portal.
- Verify insurance coverage and process necessary paperwork.
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff members.
- Assist with medical billing support, reports, and tasks as needed.
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Manage and organize medical records ensuring continuity of care for patients.

```Qualifications:```
- Previous experience as a medical receptionist or in a similar administrative role preferred
- Knowledge of EMR office systems is a plus.
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficient in using computer systems and electronic medical records.
- Understanding of HIPAA regulations and patient confidentiality

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Paid sick time
• Paid training
• Professional development assistance

Healthcare setting:

• Clinic

Medical specialties:

• Public Health

Schedule:

• Monday to Friday
• No weekends

Ability to Relocate:

• Murrieta, CA 92563: Relocate before starting work (Required)

Work Location: In person