Endeavor Health is Hiring a Patient Service Representative I - Medical Group- Days Near Downers Grove, IL
This role is a multi- service role for internal medicine, pediatrics, endocrinology, neurology, audiology, Walk In Clinic, and lab. Position Highlights
Location: Downers Grove, IL
Full Time - 40 hours
Hours: M-F 7:30am-4:00pm, 1-2 Saturdays per month and no holidays
Required Travel: As needed to local Walk in and immediate cares
A Brief OverviewUnder general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options. What You Will Need
High School diploma or GED required
Preferred
Minimum one to two years of registration, scheduling, patient accounts, cash collections or customer service experience in a healthcare setting
Knowledge of health insurances, medical terminology and anatomy
Strong data entry and keyboarding skills
Knowledge of Microsoft Office Suite
Bilingual skills
Benefits
Career Pathways to Promote Professional Growth and Development