Join Our Team at Peachtree Orthopedics and Help Others "Get Better"

At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."

Our Culture

Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for 5 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.

Why Choose Peachtree Orthopedics?

At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:

• Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.
• Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.
• Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.

Location: College Park office
Schedule: Monday - Friday
Job Type: Full time
Your Impactful Role

• Receive Point of Service payment from patients checking out.
• Responsible for accurate and timely charge capture for clinic-based services.
• Ensures that Work Status Forms are faxed to insurer, employer, and other interested parties within 48 hours of patient's appointment.
• Contacts patients regarding outstanding balances.
• Establishes and maintains payment plans to help patients manage payment of bills.
• Notify patients with balance for upcoming appointments
• Assist with check-in of patient as needed
• Monitors and reports missing slips to providers and/or the clinical team as assigned
• Process patient refunds as assigned
• Timely and appropriate resolution of all assigned accounts for third-party payors and/or patients with the purpose of managing account receivables balances.
• Identify and communicate AR trends, denial issues, or irregularity impacting resolution of AR or daily production workflow to supervisor and other team members and recommend resolution.
• Collect on delinquent accounts and past due self-pay balances.
• Processes payments to patient accounts.
• Re-bills insurance companies or other third parties to secure payment for patients.
• Schedules the appropriate follow-up for Doctor, MRI, and Physical Therapy.
• Responds to patient billing and statement inquiries via email/telephone/patient portal
• Maintains up-to-date knowledge of third-party billing and reimbursement, clinic’s financial policies, and industry knowledge.
• Prepares and submits daily productive reports as required.
• Completes annual compliance and regulatory requirements as applicable.
• Makes recommendations to management for write-offs.
• Other duties may be assigned.

Qualifications

• 2 years of healthcare or customer service experience required.
• Associate degree in Finance, Accounting, Healthcare Administration, Business or related area or equivalent education, training, and/or experience required.
• Knowledge of ICD-10, CPT, HCPCS, and the use of modifiers preferred.
• Familiar with CMS 1500/UB04 claim form completion, knowledge of Medicare, Managed care, and commercial insurance products and plans.
• Knowledge of physician billing and/or collections.
• Typing speed 55 wpm and the ability to use a calculator.

Physical Demands and Work Environment:  The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and to talk or hear. The employee is occasionally required to stand, walk; and stoop, kneel, crouch, or crawl. These duties could require the ability to lift files, open file cabinets, and bend or stand as necessary. The employee must occasionally lift and/or move up to 30 pounds. The employee will operate a keyboard, calculator, telephone, copy machine, computer, and other office equipment as necessary. Specific vision abilities required by this job include close vision. It is necessary to view and type on computer screens for long periods of time and to work in an environment that can be very stressful. The noise level in the work environment is usually moderate. Must be able to deal with aggressive, hostile, and sometimes irrational behavior of patients and family members and can respond to all patients in a calm and professional manner.

Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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