1 Patient Experience Coordinator Job in Shawnee, KS
Energy in Motion is Hiring a Patient Experience Coordinator Near Shawnee, KS
Company Description
Energy in Motion is a holistic wellness clinic located in downtown Shawnee, Kansas. We are dedicated to helping patients achieve total health through the use of cutting-edge technology and world-class treatments. Dr. Kile Kaspar has been providing personalized care in a caring and peaceful environment for 15 years.
Role Description
This is a full-time on-site role for a Patient Experience Coordinator at the Energy in Motion clinic. This person is the first impression of our office and makes each patient feel special. They will play a crucial role in facilitating communication between the doctor and patients, ensuring a positive and seamless experience. A self starter who can multitask while maintaining an optimistic attitude helps our team maintain its 5-star reputation.
35-40 hours per week. Office hours are:
Mon/Wed: 9am-1pm & 2pm-5pm
Tues/Thurs: 8:30am-1pm & 2-6pm
Responsibilities
- Fulfill front desk duties: open/close office, manage phones, greet & direct visitors
- Maintain daily schedules and patient files
- Follow check-out procedures for patients, collecting payments, seeking feedback, and setting follow up appointments
- Verify insurance benefits for a subset of services
- Educate patients about products and services that enhance their lives
- Keep office organized through email management, mail sorting, scanning, returning calls and maintaining inventory
- Manage social media accounts to boost awareness of services and patient success stories
- Assist other teammates as needed, including helping apply red light medical lasers to patients (paid light therapy training provided)
Qualifications
- Experience as a receptionist or in a customer service role
- Pleasant phone demeanor and strong communication skills
- Ability to memorize information
- Excellent follow through and multitasking abilities
- Customer service-oriented mindset
- Thrive in a fast paced environment, continually seek new ways to improve operations
- Strong proficiency in Microsoft Word and Excel
- Logical thinker with math and patient accounting; comfortable asking for, and collecting, payments
- Previous experience in a healthcare or wellness setting is a plus
Compensation is determined on an individual basis depending on previous experience and skillset.
Application Questions - when responding to this job posting, please answer:
- What experience do you have that makes you a great candidate?
- Why are you seeking new employment?
- When are you available to start?
- What are your salary/hourly expectations based on your qualifications?
- Do you have experience collecting payments and handling financial arrangements?
- What is your opinion about natural alternatives compares to traditional medicine?
- What is something about yourself we would find entertaining or enlightening?
- Have you ever been convicted of a felony?
- Are you willing to submit a drug test and background check?
Job Summary
Full Time
$38k-51k (estimate)
06/12/2024
07/01/2024
energy-in-motion.com
Virginia Beach, VA
<25
Consumer Services
Related Companies
The following is the career advancement route for Patient Experience Coordinator positions, which can be used as a reference in future career path planning. As a Patient Experience Coordinator, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Experience Coordinator. You can explore the career advancement for a Patient Experience Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Experience Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Experience Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Experience Coordinator job description and responsibilities
A patient experience coordinator helps to satisfy a full range of patient needs.
03/06/2022: Fort Myers, FL
Patient experience coordinators spend time communicating directly with patients and their care providers.
02/08/2022: Laramie, WY
A patient experience coordinator helps to enroll and monitor patients on clinical tests and has direct responsibility for a patient's care.
02/07/2022: Elyria, OH
A patient experience coordinator helps track the patient’s health and plans the daycare.
02/06/2022: Roanoke, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Experience Coordinator jobs
Gain work experience as a registered nurse (at least one year) before applying as a patient experience coordinator.
03/29/2022: Shreveport, LA
Get proper certification to be a patient experience coordinator.
03/22/2022: Chillicothe, OH
Patient complaints can be uncomfortable and frustrating, but try to stay positive.
03/10/2022: Rochester, MN
View complaints as an opportunity to learn and build upon that to provide an amazing patient experience.
03/26/2022: Portsmouth, OH
Step 3: View the best colleges and universities for Patient Experience Coordinator.
