4 Field Service Engineer Jobs in Poughkeepsie, NY
Energy Jobline IN is Hiring a Field Service Engineer Near Poughkeepsie, NY
Qualifications75% and international travel, onsite at customer, 25% factory-based support.
Weekend work, stays and travel at any time during the day may be required to support customer needs.
Occasionally required to lift up to 50 lbs. and move 1,000 lbs. with proper equipment.
Industrial / Production where safe work habits and OSHA compliance are required.
Excellent communication skills: listening, verbal and written, even when interfacing with customers whose primary may not be English.
Position requires high level of independent critical thinking and problem solving.
Ability to deliver presentations in front of technical or commercial customer staffing.
Must possess very good organizational skills with the ability to multi-task.
Independent worker with excellent reasoning and decision making ability.
Effective customer service skills to calm upset customers and work with demanding customers.
Able to work in an environment that at times may have time pressures and stressful situations.
Driven to perform assignment to a thorough conclusion.
Advanced computer skills and command of MS Office SW Products.
Working knowledge or experience with ERP data entry, Epicor a plus.
Valid driver’s license.
Current U.S. Passport and ability to travel worldwide.
Mentor to peers, team player to all.
ResponsibilitiesTravel to customer sites and be “hands on” as required resolving technical matters in the field.
Perform as a technical resource to assigned duties in the Field Service department.
Respond to phone calls, emails, and other forms of communication in the effort to address customer’s technical issues.
Act as MPI’s principal liaison between the customer and the factory for all service matters.
Possess excellent troubleshooting skills and ability to identify alternative solutions when faced with obstacles.
Perform remote diagnostics through TeamViewer or other remote connectivity platforms.
Strong understanding of electrical circuits, hydraulic, and pneumatic engineering principals with the ability to interpret schematics.
Understand PLCs logic, Temperature controllers and other controls components as required.
Ability to understand automation components including robotic teach point setups.
Understanding of machine bill of materials and how to correlate with schematics.
Create easy to follow, pictorial and step-by-step instructions and procedures for use in guiding customers during diagnosing, troubleshooting, and training.
Possess understanding of mechanical functionality and experience in disassembly and assembly of components.
Knowledge of machine operation including purpose/function of all standard features and options.
Knowledge of wax room operations, how the equipment is used by the customer with an understanding of what matters most to customers.
Evaluate customer’s process methods and practices and make recommendations on how best to utilize MPI equipment to meet their goals.
Interpret technical specifications to assure proper functionality and to consult Customers.
Maintain proper inventory accountability and control on all components and parts used.
Document work in the form of field service reports to communicate to all intended parties.
Consult engineering when required and collaborate on developing technical solutions.
Report any quality issues from the field back through proper channels to address issues.
Create and conduct technical training sessions as required.
Support Sales technical inquiries as required.
Support Factory Acceptance Testing and Site Acceptance Testing when requested.
Make recommendations that will reduce costs and improve the product efficiencies.
Utilize MPI’s ERP system to effectively document and communicate within MPI.
Adhere to all guidelines and rules when travelling on company business as described in the travel policy.
Company ProfileMPI is headquartered in Poughkeepsie, NY, and is proud to be able to stamp all of their equipment with the “Proudly Made in America” moniker. Within its impressive facility, there exists a fully functioning laboratory, showroom and production facility to demonstrate our state-of-the-art wax room equipment. We also boast a full training center to provide ongoing training classes for process engineers, machine operators and maintenance staff, available to our entire global customer base. MPI also offers impressive pattern injection and pattern assembly capabilities. Pattern production is mutually beneficial because it gives the customer a chance to reap the benefits of the process without the initial commitment to purchase. It also allows MPI to clearly see opportunities for enhanced equipment design.
Job Summary
Full Time
$68k-84k (estimate)
06/26/2024
07/24/2024
energyjobline.com
London
<25
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The job skills required for Field Service Engineer include Field Service, Installation, Customer Service, Troubleshooting, Hydraulics, Pneumatics, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Engineer positions, which can be used as a reference in future career path planning. As a Field Service Engineer, it can be promoted into senior positions as a Field Service Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Engineer. You can explore the career advancement for a Field Service Engineer below and select your interested title to get hiring information.
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