Engage8 Solutions is currently seeking a driven Client Support Associate to join our winning team. We have made our name in the industry by delivering innovative promotional sales and business development campaigns for our clients. Our impact is undeniable; we recently partnered with tech giants including Verizon and have skyrocketed brand awareness in the local Nashville market. As we continue to make our mark in Nashville and provide outstanding client support, we are excited to expand our team and welcome a Client Support Associate.

This immediate, full-time position is ideal for candidates who possess a passion for delivering excellent customer service and client support. Here at Engage8 Solutions, our Client Support Associates understand that customer satisfaction and client satisfaction go hand-in-hand. Our Client Support Associates act as the face of the brand and actively liaise between our clients and their valued customers. Our clients depend on our Client Support Associate team to tell a compelling brand story to customers, and in turn, drive company sales and revenue.

Client Support Associate Duties/Responsibilities:

• Provide excellent customer service and client support while promoting Verizon’s products and services throughout the Nashville market
• Engage directly with clients when conducting product demonstrations, and confidently answer questions regarding products and services
• Track campaign performance and report sales metrics directly to Senior Management and Verizon, providing feedback on areas of improvement
• Adhere to client compliance guidelines at all times to ensure the brand is represented in a professional manner
• Attend daily meetings both virtually and in-person to ensure a thorough understanding of our clients’ products, services, and promotions

What Makes Us Different?

We firmly believe that with the right amount of training and determination, anyone can be successful here at Engage8 Solutions. We value every employee’s background, unique experiences and personality traits and attempt to highlight their strengths in any position they may find themselves in. As a company, we fully understand that when you’re able to be yourself, you’re able to put your best foot forward.

Ideal qualities we are looking for in a Client Support Associate include:

• A high school diploma or equivalent
• Prior experience in customer service, sales, or a client-facing role is preferred but not required
• Strong interpersonal skills when interacting with clients, customers, or teammates
• A desire to learn and implement new skills
• A passion for helping our clients continue to grow and succeed
• Reliable transportation and the ability to commute to our onsite location

Job Type: Full-time

Pay: $800.00 - $1,100.00 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person