62 Service Manager Jobs in Clayton, NC
Engineered Systems Incorporated - Crane and Hoist Specialists is Hiring a Service Manager Near Clayton, NC
- Maintain and enhance relationships with customers through regular contact.
- Actively pursue new customers.
- Schedule technicians to efficiently complete Inspections and Repairs while monitoring time to minimize non-billable overtime.
- Establish and adjust work procedures to meet needs.
- Ensure all paperwork is accurate and complete.
- Analyze and resolve problems; or assist associates in resolving problems.
- Initiate or suggest plans to motivate workers to achieve goals.
- Interpret and enforce company policies and safety regulations.
- Conduct accident investigations including reports and meetings.
- Maintain records of Customer’s inspection due dates and follow up.
- Recommend measures to improve or upgrade services to customers.
- Provide interpretation of OSHA/ASME standards as necessary.
- Prepare quotes for inspections and maintenance projects.
- Follow up on quotes to secure Purchase Orders.
- Work with technicians in the performance of inspections and maintenance.
- Provide training and supervision of ESI technicians.
- Review time sheets, insuring they are complete, sign and Fax to Duncan.
- Work with associates in the development of information required for quoting.
- Provide information to associates to enable customer invoicing on a timely basis.
- Provide necessary information to associates for ordering parts and product.
- Maintain facilities, vehicles, equipment, materials, and grounds to include their security.
- Conduct performance evaluations of employees.
WHY JOIN ESI?
- Collaborative and Positive Work Environment
- Purpose-Driven Culture
- Competitive Compensation
- Opportunity for advancement
- Great Benefit Packages: Health, Dental, Vision, Life, Disability, 401k with Company Match
- Employee Assistance Program
- Employee Benevolence Program
Job Summary
Full Time
$86k-112k (estimate)
06/08/2024
07/04/2024
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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