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Summary
The individual in this position reports to the I.T. Technical Support Supervisor, and is responsible for company-wide IT support; computers, printers, systems, software applications, general network support, and special projects. This is an entry-level IT support position.
Essential Duties and Responsibilities
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Effectively communicate with employees and exhibit good customer services skills.
Computer Skills
Ability to use Microsoft Office applications including Word, Excel, and Outlook and Power Point and be proficient in these applications. General knowledge of computer troubleshooting and hardware installation.
Other Qualifications
Must be safety conscious and follow all safety guidelines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to stand, walk, and sit. They may also be required to do light lifting, carrying, pushing, pulling, kneeling, squatting, and climbing ladders.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low and mostly working in an office environment but may need to work in the warehouse, manufacturing areas as needed to perform job responsibilities.
Full Time
$42k-51k (estimate)
05/27/2023
08/24/2024
esapco.com
Dyersville, IA
50 - 100
The job skills required for IT SUPPORT TECH I include Technical Support, Troubleshooting, Customer Service, IT Support, Microsoft Office, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be an IT SUPPORT TECH I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT SUPPORT TECH I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT SUPPORT TECH I positions, which can be used as a reference in future career path planning. As an IT SUPPORT TECH I, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT SUPPORT TECH I. You can explore the career advancement for an IT SUPPORT TECH I below and select your interested title to get hiring information.