We are currently seeking a Medical Receptionist for a part time, Monday, Tuesday and Thursday position at our Loxahatchee (on the grounds of Palms West Hospital) office, Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group.

Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs.

Description :

This is an excellent opportunity for an experienced Medical Receptionist who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts.

Must be a self-starter, have EMR and medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field.

Responsibilities :

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician and PA / NP availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed

Requirements :

• Minimum 1-year previous experience in a medical practice.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills with a clear speaking voice.
• The ability to prioritize and handle a high volume of patients.
• The ability to work in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.
• Bi-lingual is a plus.

Physical Demands : Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager.

The position may involve sitting, standing, bending, and stooping. The incumbent must also be capable of lifting up to 25 pounds.

We are an equal-opportunity employer.

We are a tobacco free workforce.

We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.

Last updated : 2024-05-31