Entech Medical Staffing has an Immediate need for a Front Desk Medical Receptionist. In this position you will be welcoming patients and guests with a warm and friendly reception on the phone and in person. We are looking for someone very professional with excellent presentation skills with a kind a courteous manner. Must maintain professionalism and diplomacy, and follow specific standards as defined in the department professionalism policy.

Job Duties:

• Accurately and efficiently performs registration and financial functions via Electronic Medical Record (EMR) to include: patient registration following guideline while ensuring the accurate and timely documentation of demographic and financial data

• Obtain appropriate forms and scans into the medical record as department protocol.

• Registers patients in appropriate status, following registration guidelines while ensuring the accurate and timely documentation of demographic and financial data; obtains the appropriate forms and scans into the medical record as per department protocol.

• Collects, documents, scans all required demographic and financial information.

• Direct patients to appropriate setting, explaining, and apologizing for any delays.

• Estimates and collects copays, deductibles, and other patient financial obligations

• Billing experience is a plus

Qualifications:

Required:

• High school diploma or equivalent required

• 2-3 years in a customer service role in the Healthcare industry

• Excellent communication skills

• Strong phone etiquette

• Excellent use of Microsoft Office

• Medical terminology preferred

Knowledge, Skills, and Abilities:

• Demonstrates characteristics that support the values, vision, mission, policies, and procedures of the company
• Provides service excellence standards:

o Responds promptly, professionally and courteously to all customers’ needs.

o Cooperates and communicates effectively with all team members.

o Contributes to continuous quality improvement efforts.

o Must be able to understand, explain, calculate, analyze and interpret the information reviewed daily.

• Ensures customer interactions are done in a professional and courteous manner.

• Communications: communicates verbally and in writing in a positive, consistent, enthusiastic, and open mannered approach with all internal and external customers.

• Works independently in a self-directed, non-confrontational, collaborative manner.

• Constantly seeks opportunities to improve processes to support more efficient and effective work outcomes.

• Customer Focus: promotes positive internal and external relations by actively seeking and being responsive to customer feedback. Ability to support and participate in continuous quality improvement projects.

• Displays high ethical standards.

Pay Rate: $18-$21.00/hr

IND2