3 Collection specialist Jobs in Little Rock, AR
Entergy is Hiring a Collection specialist Near Little Rock, AR
Job Summary
Purpose
This role provides support for real time specific applications for the business unit. The primary responsibility is application maintenance and support of Entergys custom and vendor Power Generation applications.
This includes custom applications that support financial systems, power generation hr data and fleet output reporting. Third party applications such as Aveva PI, SampleIQ, EtaPro and StackVision for Power Generation primarily and other Business Units.
Job Duties / Responsibilities
- Provide operations support, ensuring production systems and devices are online and available; this includes non-business hours on-call support.
- Provide and maintain real time systems application availability, ensuring that applications are active and operating as defined in service level agreements.
- Troubleshooting and debugging of custom and vendor applications
- Support the design, development and testing of real time systems applications and enhancements.
- Provide an interface with software vendors for discussion, consultation, problem solving and best upgrade practices on the 3rd party application systems.
- Participate in team 24 hour on-call rotation.
- Learn and understand power system operations business needs and objectives; recommend and design applications and implement enhancements that meet customer business needs.
- Additional duties as needed, based on the needs of the business.
Minimum Requirements
Minimum education required for the position.
Bachelors degree in business, Engineering, or Computer Science or equivalent work experience.
Minimum experience required for the position.
0-18 months of relevant technology delivery with Subject Matter Expertise for Operational Technology
Desired experience for the position
- Experience providing on-call support to customers in difficult situations.
- Experience with the operational areas of the company (Nuclear, Power Generation, Power Delivery, SPO).
- Experience and strong skills in interfacing with management and the ability to communicate technical issues to non-technical senior managers.
- Experience with control systems security, security architecture, network security engineering or secure network development experience with electric power utilities.
Minimum knowledge, skills, and abilities required for the position.
- Very Good Communication Skills
- Technical Competence should equal Basic to Proficient in IT or OT services.
- Applied knowledge of helpdesk and work tracking tools.
- Demonstrated experience leading a team to deliver IT services.
- Knowledge of system engineering processes, particularly requirements analysis, interface definition, and detail implementation planning.
- Knowledge of business continuity and recovery planning.
- Knowledge of security controls testing, security audits, and security assessments.
- Knowledge of the operation of the electric power and / or generation systems.
Last updated : 2024-08-03
Job Summary
Full Time
Utilities
08/05/2024
10/31/2024
entergy.com
WASHINGTON, DC
7,500 - 15,000
1913
DAN TURTON
$10B - $50B
Utilities
Related Companies
About Entergy
At Entergy (NYSE: ETR), we power life. More than 100 years ago, our founder Harvey Couch started this company with a handshake, some sawdust and a vision. Couch wanted to bring safe, affordable, reliable energy to the Middle South energy that would power the lives of people and communities. Today, we own and operate one of the cleanest large-scale U.S. power generating fleets with approximately 30,000 megawatts of electric generating capacity, including 7,000 megawatts of nuclear power. The thousands of men and women of Entergy deliver electricity to 3 million utility customers in Arkansas, L...ouisiana, Mississippi and Texas, generating annual revenues of $10 billion. Headquartered in New Orleans, we continue to play a driving role in the economic growth of the Gulf South. Our work matters. Thats been true for more than 100 years. And as we look to the next century, we remember the constant that bridges our past and future: We Power Life. Fast Facts: Entergy currently has a 90% rating on the 2021 Corporate Equality Index released by the Human Rights Campaign Foundation. This score places Entergy among the top energy and utility companies in the survey. Entergy has been recognized as one of the best places to work in the greater New Orleans area for four consecutive years. The Times-Picayune | The New Orleans Advocate named Entergy a 2020 Top Workplace based on the results of employee feedback surveys. Working with our community partners, our social initiatives delivered $115 million in benefits to our communities in 2020 and, despite the challenges imposed by the pandemic, our employees and retirees still managed to contribute more than 95,000 volunteer service hours to a variety of charitable causes. With a total of 38 awards from EEI for its restoration and mutual-assistance work, Entergy remains the only utility company to have won either EEI's Recovery or Assistance Award, or both, every year since the awards began in 1998.
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The job skills required for Collection specialist include Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Collection specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collection specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collection specialist positions, which can be used as a reference in future career path planning. As a Collection specialist, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collection specialist. You can explore the career advancement for a Collection specialist below and select your interested title to get hiring information.
If you are interested in becoming a Collection Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collection Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collection Specialist job description and responsibilities
Specialists must first locate debtors and then attempt to collect payment by negotiating debt settlements.
01/29/2022: Springfield, IL
Collections Specialists are generally responsible for managing and collection all the outstanding accounts receivables form clients and customers.
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Collection Specialists keep track of accounts receivable.
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Specialists are responsible for establishing and maintaining various documents, reports and following regulation forms.
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Analyzed credit service bureau data as needed and recommended changes required to credit limit or collection actions.
03/28/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collection Specialist jobs
Collections specialists must be able to approach each conversation as a fresh start without carrying over any emotions from previous calls.
04/11/2022: Allentown, PA
Collections specialists are often entry-level professionals with minimal experience and education.
02/28/2022: Lexington, KY
If you want to take this path, you must have the ability to provide exemplary customer service, type and talk at the same time, be reliable, hardworking and willing to learn.
02/09/2022: Concord, NH
Collections specialists are often entry-level professionals with minimal experience and education.
02/07/2022: Waco, TX
A collection specialist should also understand how to overcome objections owing to the nature of the job.
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Step 3: View the best colleges and universities for Collection Specialist.
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