3 (Spring 2025) Student Intern - Customer Research (Utility) Jobs in Orleans, LA
Entergy is Hiring a (Spring 2025) Student Intern - Customer Research (Utility) Near Orleans, LA
Legal Entity: Entergy Services, Inc.-ESI (OLD)
Job SummaryKeyString Labs is the innovation lab at Entergy, committed to accelerating Entergy innovation for the benefit of our customers, community, employees, industry, and planet. With sustainability top of mind, we collaborate to inspire and implement new ideas, products, and services for our 3 million residential, commercial, and industrial customers — across Entergy’s operating territories of Arkansas, Louisiana, Mississippi, New Orleans, and Texas. We are proactive, working side by side with our customers, colleagues, and communities to create powerful solutions that address both current and future challenges. We have a startup mindset and diverse skill set, a dynamic innovation process, and customer-centric focus to inspire and implement sustainable, value-creating change. We’re entrepreneurs, engineers, designers, builders, and utility experts who share a mission and a mandate to innovate on behalf of our customers, communities, and planet.
KeyString Labs Student Interns will be exposed to agile/innovation methodologies and training. Interns will assist with product development efforts related to Entergy's key strategic priorities. They will assist with qualitative and quantitative research to better understand our customers and coordinate with internal stakeholders on inputs and data requests.
Job Duties
- Work side by side with Strategic Designers on customer research and product strategy.
- Extra emphasis around renewables, electric vehicle charging infrastructure, beneficial electrification, and software engagement tools.
- Collaborate and engage with internal stakeholders around product development.
- Perform various strategic design activities with both internal and external stakeholders.
- Assist with research projects using Qualtrics, Airtable, Lucid Chart, Lucid Spark, and other collaborative tools.
- Seeking an Anthropology, Sociology, UX Research, Psychology, Advertising, or Strategic Design major, or other similar field.
- Junior and Senior candidate with graduation dates of May 2025 and beyond preferred.
- Must be actively pursuing a bachelors, masters or doctorate degree as indicated above and at minimum classified as a sophomore or beyond.
- MS Office suite experience a must.
- 3.0 Cumulative GPA or higher required to qualify (on a 4.0 scale).
Job Function: Students / Early Careers
FLSA Status: Nonexempt
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 114669
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency .
Pay Transparency NoticePay Transparency Nondiscrimination Provision (dol.gov)
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
Working ConditionsAs a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
Job Summary
Intern
Utilities
$80k-103k (estimate)
07/04/2024
08/01/2024
entergy.com
WASHINGTON, DC
7,500 - 15,000
1913
DAN TURTON
$10B - $50B
Utilities
Related Companies
About Entergy
At Entergy (NYSE: ETR), we power life. More than 100 years ago, our founder Harvey Couch started this company with a handshake, some sawdust and a vision. Couch wanted to bring safe, affordable, reliable energy to the Middle South energy that would power the lives of people and communities. Today, we own and operate one of the cleanest large-scale U.S. power generating fleets with approximately 30,000 megawatts of electric generating capacity, including 7,000 megawatts of nuclear power. The thousands of men and women of Entergy deliver electricity to 3 million utility customers in Arkansas, L...ouisiana, Mississippi and Texas, generating annual revenues of $10 billion. Headquartered in New Orleans, we continue to play a driving role in the economic growth of the Gulf South. Our work matters. Thats been true for more than 100 years. And as we look to the next century, we remember the constant that bridges our past and future: We Power Life. Fast Facts: Entergy currently has a 90% rating on the 2021 Corporate Equality Index released by the Human Rights Campaign Foundation. This score places Entergy among the top energy and utility companies in the survey. Entergy has been recognized as one of the best places to work in the greater New Orleans area for four consecutive years. The Times-Picayune | The New Orleans Advocate named Entergy a 2020 Top Workplace based on the results of employee feedback surveys. Working with our community partners, our social initiatives delivered $115 million in benefits to our communities in 2020 and, despite the challenges imposed by the pandemic, our employees and retirees still managed to contribute more than 95,000 volunteer service hours to a variety of charitable causes. With a total of 38 awards from EEI for its restoration and mutual-assistance work, Entergy remains the only utility company to have won either EEI's Recovery or Assistance Award, or both, every year since the awards began in 1998.
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