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Customer Service and Product Support Specialist
EON Applications, Inc. is an industry leader of Cloud-based Applicant Tracking and Talent Acquisition software solutions.
We develop and market solutions primarily to small to mid-size organizations that serve a wide variety of industries.
As a member of our dedicated team, you will be a main point of customer contact, through a variety of communication methods.
Your primary responsibility will be as a knowledgeable resource "guru" that customers can turn to, to provide product support and user training;
you will work with both new and existing customers. Additionally, for new customer signup, you will provide assistance with basic system set up and implementation support.
It will be your job to ensure a successful rollout of AcquireTM.
While it may seem like we're hiring for a technical position, we really don't see it that way. Technology does come into it, but for this position, it is less about technical ability and more about people skills.
If you have experience with using today's business software and technology, we can help you quickly master the many aspects of our flagship product and optional modules, which will be essential in this role.
We will teach the technical aspects of the job, but you have to bring your own people skills.
Job Duties
Additional Job Responsibilities
Skills and Qualifications
Demonstrate the following Skills and Qualifications
Benefits
EQUAL EMPLOYMENT OPPORTUNITY
EON Applications, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, marital status, veteran status, or sexual orientation in accordance with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which EON Applications, Inc.
Last updated : 2024-08-12
Full Time
Wholesale
$70k-94k (estimate)
08/14/2024
11/30/2024
recruitnext.com
Anaheim, CA
<25
Wholesale
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Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.
02/21/2022: Laramie, WY
Sometimes product support specialists also do training sessions, assist with product launches, or complete support on-site.
01/25/2022: Worcester, MA
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