466 Event Services Manager Jobs in Washington, DC
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EOS Hospitality is Hiring an Event Services Manager Near Washington, DC
DescriptionWhat will I be doing?As Event Services Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
- Organize, plan and prioritize your duties by developing plans and goals.
- Timely communication to internal and external clients via telephone, email, written documents or in person.
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
- Demonstrate knowledge of job systems, products, systems, and processes.
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
- Selling and influencing both internal and external clients.
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
- Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
- Participate in customer site inspections and assist with the sales process as necessary.
- Other duties as necessary based on business needs.
- Regular attendance.
- Minimum 1 Year of Hospitality Experience, related experience at manager level.
- It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems (Delphi, Opera)
- Excellent listening and problem solving skills
- Ability to exceed expectations of guests and team members
- Negotiating skills
- Paid Parental Leave
- Health Insurance
- Dental Insurance
- Vision Insurance
- Vacation, Sick and Holiday Pay
- Company Basic Life Insurance
- Company paid Accidental Death & Dismemberment
- Company paid Short Term Disability
- Company paid Long term Disability
- 401k Retirement Plan
Job Summary
Full Time
$101k-127k (estimate)
07/21/2024
09/11/2024
The job skills required for Event Services Manager include Coaching, Problem Solving, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be an Event Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Event Services Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Event Services Manager positions, which can be used as a reference in future career path planning. As an Event Services Manager, it can be promoted into senior positions as a Meeting/Event Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Event Services Manager. You can explore the career advancement for an Event Services Manager below and select your interested title to get hiring information.
If you are interested in becoming a Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Services Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Services Manager job description and responsibilities
Services Manager plan, direct, and coordinate activities that help an organization run efficiently.
03/24/2022: Santa Ana, CA
Take advantage of self-service tools.
04/08/2022: Santa Maria, CA
Clearly define customer service responsibilities.
04/02/2022: Macon, GA
Organize training programs and provide skills development.
03/05/2022: Anchorage, AK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Services Manager jobs
Share the organization's vision for the future.
03/07/2022: Pierre, SD
Establish clear performance expectations.
04/23/2022: Bridgeport, CT
Have a clear escalation pathway.
03/02/2022: Gary, IN
Use effective customer service software.
02/20/2022: Nashville, TN
Make communication a core competency.
03/18/2022: Columbus, OH
Step 3: View the best colleges and universities for Services Manager.
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