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Server responsibilities include, but are not limited to:
* Provides Lowcountry hospitality and sets the foundation for a memorable experience
* Contributes to customer satisfaction by accurately serving customers their food and beverage orders in a quick and courteous manner
* Providing suggestions for food or drink choices to diners
* Taking feedback from diners
* Cleaning tables and preparing spaces for future diners
* Performs side work to ensure seamless transitions between shifts
* Suggests and up-sells appropriate beverage, cocktail, and food items
* Acquires a working knowledge of POS System in order to ring up orders and process bills
* Understands and follows all state laws and company policies for beverage service
* Handles difficult situations effectively. Keeps supervisor fully informed of all problems, customer dissatisfaction and/or unusual matters of significance
* Acquires a working knowledge of property, in-house events, and local information to respond to customer questions
* Provides prompt customer turn-around by assisting with clearing and setting of tables
Requirements:
* Must be able to stand and/or walk for long periods of time
* Be tolerant to the sun and heat for an entire shift
* Ability to lift and carry 25 pounds frequently
* Ability to provide excellent customer service to all diners
* Ability to use point-of-sale systems
* Ability to multitask and to cater to multiple groups at one time
* Ability to dissolve conflict, take criticism, and solve problems
* Ability to learn quickly on the job
Team members may enjoy the following benefits:
* Medical, Dental, Vision, and Supplemental Plans
* Paid Time Off and Paid Holidays
* 401(k) Retirement Plan with Company Match
* Long-Term & Short-Term Disability Insurance
* Life, AD&D, and Supplemental Insurances
* Employee Assistance Program
* Resort Accommodation Discounts
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
Full Time
$21k-28k (estimate)
06/16/2024
07/02/2024