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Epic Personnel Partners is hiring a Systems Support Technician in Franklin, KY!
Systems Support Technician: Ensures the smooth operation and maintenance of IT systems in a multi-temperature environment. They resolve technical issues related to hardware, software, and network infrastructure, providing timely support to minimize downtime and ensure continuous operations. Additionally, they manage and update equipment, ensuring it functions effectively in varying temperature conditions
Salary: $20/Hr.
Key Responsibilities:
· Resolve and log IT support emails and phone issues.
· Setup, maintain, and troubleshoot PCs, mobile phones, and printers.
· Configure and troubleshoot network devices and infrastructure.
· Provide support for Autonomous Guided Vehicles (AGV) and resolve OS/device issues.
· Perform routine maintenance, data recovery, and manage equipment inventory.
Qualifications:
· 4 years of professional IT experience with expertise in Windows OS, Office applications, and network technologies (switches, routers, access points).
· Proficiency in Windows server, Active Directory, and Exchange.
· Strong written and verbal communication skills, with the ability to simplify technical concepts.
· Excellent analytical, organizational, and customer service skills.
· Knowledge of Linux, warehouse operations, logistics technology, and experience with Autonomous Guided Vehicles (AGVs) are a plus.
Epic Personnel Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you have held other job titles of IT Support Technician, Help Desk Technician, Desktop Support Technician, Network Support Technician, Systems Administrator, Technical Support Specialist, IT Service Desk Technician, IT Systems Technician, Computer Support Specialist, Network Administrator, we welcome you to apply!
Full Time
$50k-63k (estimate)
06/30/2024
07/13/2024
The following is the career advancement route for Systems Support Technician positions, which can be used as a reference in future career path planning. As a Systems Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Systems Support Technician. You can explore the career advancement for a Systems Support Technician below and select your interested title to get hiring information.