Epilepsy Services of Southwest Florida

Office/Program Manager - Position Description

Position Title: Program Manager Reports to: Executive Director

Status: Full-Time Location: Sarasota

Salary Range: $24-$28/Hour

Position Summary: The Program Manager is responsible for a range of administrative, financial, managerial tasks, and assists the Executive Director when needed.

Duties and Responsibilities:

· Responsible for opening and closing of office.

· Greet visitors.

· Verify operation of daily systems.

· Manage office and bathroom supplies and cleanliness.

· Manage incoming calls and assist client and staff requests.

· Collect and handle incoming mail and invoices.

· Tracking and mailing checks.

· Assist Executive Director to ensure all finance operations.

· Manage master calendar and meeting updates to all staff and board members when necessary.

· Assist Executive Director and Board Treasurer in updating policies, procedures, and staffing updates when necessary.

· Coordinates the Outreach Activities for staff required by the DOH program.

· Perform Outreach Activities in our community.

· Assist Executive Director in grant management including filing, contact lists, application and report deadlines, and managing software and updates.

· Track client successes from Case Managers for reporting.

· Manage client text messaging software.

· Assist Executive Director with onboarding and offboarding of employees.

· Manage vendor account files with updates to Executive Director.

· Management of internal listing of software, website portals, and passwords.

· Assist with PowerPoint presentations.

· Assist with IT updates, changes, and troubleshooting.

· Assist with website and social media updates.

· Assist with client surveys for yearly reporting and make calls when necessary.

· Preparation for board meetings collating and disseminating information.

· Document online training for case management and other related topics for staff.

· Assist Executive Director in preparing for site visits from DOH, grantors, or other epilepsy programs.

· Assist Executive Director and CPA for audit.

· Yearly set up of new vendor files.

· Yearly set up of grant timeline.

Qualifications:

· Proficient in Microsoft Office Suite

· Proficient in database management and web-based applications

· Excellent communication skills

· Self-starter and strong organizational skills

· Bi-lingual—a plus

Job Type: Full-time

Expected hours: 30 per week

Schedule: Monday-Thursday 8:30am-4:30pm

Benefits:

· Dental insurance

· Health insurance (Paid for Employee)

· Paid time off—8 Sick days, 8 Vacation Days, 12 Holidays, & 1 Personal Day (per year)

Ability to commute/relocate:

· Sarasota, FL 34234: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Expected hours: 30 per week

Compensation package:

• Hourly pay

Experience level:

• 3 years

Schedule:

• 8 hour shift

License/Certification:

• PMP (Preferred)

Ability to Commute:

• Sarasota, FL 34234 (Required)

Ability to Relocate:

• Sarasota, FL 34234: Relocate before starting work (Required)

Work Location: In person