Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S.

We are looking for a service-oriented, motivated individual to join us as a Medical Assistant Trainee to accomplish this mission. No medical experience required! Epiphany has ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to nearly 100 dermatological clinics nationwide. To do this, we need talented teammates like YOU!

Our employees are the key to our success and we’re proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level.

We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees’ development because we believe being a part of the Epiphany team is a career opportunity—not just another job.

If you are interested in joining this mission-driven team, please consider applying today!

What we are looking for:

Medical Assistants (MA) are the backbone of our clinics and instrumental to our success. We're looking for someone dedicated to providing the best patient care possible with a big emphasis on empathy. As a MA Trainee you will embark on you medical career learning all aspects of dermatology. Our expert trainers will guide and mentor you to be the best in the industry. You will be expected to execute a variety of daily support functions that are critical to providing quality care and ensuring our clinic runs smoothly. The ideal candidate should be comfortable in medical settings, eager to learn, and be able to advance competency in all skills related to patient care. Bonus points if you’re great at making others smile!

What you'll do:

• Maintain efficient patient flow, while supporting patient safety and satisfaction.

• Collect and document patient information, clinical data, and other relevant details accurately and timely while ensuring patient confidentiality.

• Respond to care questions or complaints to immediately resolve.

• Deliver patient care per provider orders, based on practice guidelines and applicable regulations.

• Maintain and use principles of aseptic techniques and infection control standards.

• Practice strict adherence to all OSHA standards.

• Operate clinical equipment according to equipment guidelines.

• Perform time-sensitive delegated tasks. Not limited to requests for prescription refills, EHR alerts, and messages.

• Order, stock, and maintain exam rooms and supply storage areas using par levels of supplies, medications, linens, forms, and equipment. Monitor expiration dates and act accordingly.

• Participate in staff meetings and provide constructive input for improvements and solutions.

• Other duties as assigned.

If you're a hard worker with excellent customer service skills who understands the importance of doing your best to take care of every patient … we want to talk to you!

It’ll help to have/be:

• Able to adjust personal availability according to volume changes and activity surges

• The ability to adhere to a compliance program and HIPAA standards and policies

• Able to receive and apply constructive input for performance improvement and growth.

• Experience with EHR systems -not required but highly desired.

Qualifications/Experience:

• High school diploma or general education degree (GED).

• Employer may consider applicants based on experience in the medical field and/or other professional industries

Work Environment and Physical Requirements:

Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.

Benefits:

We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more!

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