Description

Episcopal SeniorLife Communities Mission:

We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual’s needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge…

Life. Inspired Every Day.

Pay Range: $20.15 - $26.75 per hour

The Volunteer Coordinator is responsible for the support of each of the communities in their volunteer efforts including recruitment, training and retention.

ESSENTIAL JOB FUNCTIONS

• Recruit, screen, interview and recommend placement of volunteers for the site-specific activities for each of the communities (e.g., altar guild, Chapel, garden club), and recreational programs that support resident life and individual resident needs.
• Develop professional volunteer standards and a volunteer management system.
• Maintain records and provide timely statistical data and activity reports on volunteer participation in department database.
• Conduct a volunteer satisfaction survey and address issues or concerns, making course corrections as needed.
• Develop and regularly provide on-going communication, training, and recognition for all agency volunteers.
• Attend community outreach opportunities such as volunteer fairs and conferences.
• Develop and implement a marketing plan to promote volunteer opportunities and showcase volunteer activities at ESLC.
• Develop and oversee a formal volunteer orientation and training program.
• Oversee a coordinating council that includes recreation staff from each of our communities.
• Coordinate volunteer events including but not limited to: United Way Day of Caring, National Make A Difference Day, Tip Top Shoppe activities including the management and retail side, and annual volunteer recognition dinner and awards ceremony.
• Create and manage volunteer program budget.
• Develop and maintain volunteer program policies and procedures. 
• Assist with other duties as needed that support ESLC’s mission, vision and values. 

Requirements

QUALIFICATIONS: 

• Associate’s degree in related field.
• A minimum of 5 years professional experience in health care or human services. 
• Prior experience working with volunteers is required.
• Must have valid New York State driver’s license with a clean driving record.
• Excellent written and oral communication skills.
• Good organizational and prioritization skills. 
• Ability to self-motivate, work independently, and within a team. 
• Knowledge of communication devices: phone, fax, e-mail, internet, web-based media. 
• Computer skills and experience. Proficient with Microsoft Office components, desktop publishing, and ability to manage databases. Strong customer service focus. 
• Strong team player. 
• Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors and the general public. 
• This position may/will be required to provide direct care or have access to resident property or belongings.