Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.

Duties:
- Respond to customer inquiries via phone, email, and live chat
- Provide information about products and services
- Process orders, returns, and exchanges
- Resolve customer complaints in a professional manner
- Upsell products and services to customers
- Conduct outbound calls to follow up on customer inquiries
- Perform data entry tasks accurately and efficiently

Skills:
- Excellent communication skills
- Strong phone etiquette
- Ability to upsell products effectively
- Proficiency in data entry
- Fluency in Spanish is a plus
- Multilingual abilities are advantageous
- Sales experience is beneficial
- Bilingual candidates are encouraged to apply
- Ability to communicate clearly and effectively with customers

Join our team as a Customer Service Representative and be part of a dynamic work environment where your skills will be valued and developed.

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Fort Worth, TX 76155 (Preferred)

Ability to Relocate:

• Fort Worth, TX 76155: Relocate before starting work (Required)

Work Location: In person