104 Customer Service Representative Jobs in St Louis, MO
Equifax is Hiring a Customer Service Representative Near St Louis, MO
WANT TO EARN MORE THAN $22/HR for providing exceptional customer service?
$17.20/hr regular wage $1.72/hr second shift premium (up to) $3.17/hr monthly incentive = $22.09/hr
These roles are 100% onsite in our Earth City, MO service center. What you’ll do :
- Work with each contact to establish rapport with and gain the confidence of the caller.
- Deliver excellent customer service and strive to exceed customer expectations.
- Contribute to positive team metrics and meet predetermined productivity standards.
- Partner with the internal business area and Internal Service Center teams for technical matters and client issue resolution, escalating issues through appropriate methods.
- Document details of client interaction into the system while on the phone.
- Ability to follow a script when conversing with callers
- Follow security processes & procedures at all times when handling calls due to the visibility of personal data
- Accurately communicate call and/or special project status to supervisor.
- High School diploma or GED.
- 6 month minimum experience in any job with attention capturing details while engaging with customers or callers. Example: mortgage industry, tax preparation services, insurance claims.
- Ability to organize work duties and perform job functions independently preferred
- Ability to handle a high volume of work and work under deadlines
- Ability to follow policies and procedures; complete administrative tasks correctly and on time.
- Ability to type 35 WPM
- Computer Skills Required: Proficiency with Microsoft Office PC applications including Word, Excel, and Outlook
Job Summary
Full Time
Arts & Culture
$37k-46k (estimate)
07/03/2024
07/25/2024
equifax.com
MABLETON, GA
7,500 - 15,000
1899
Public
JUDITH ODHIAWBO
$3B - $5B
Arts & Culture
Related Companies
About Equifax
Equifax is a credit reporting agency that offers risk modeling, identity threat protection and verification solutions to businesses and individuals.
The job skills required for Customer Service Representative include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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